Question about Philips HDRW720 DVD Recorder

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Philips HDRW720 HDD Formatting CD

Hello Steve, I was wondering if you ever managed to track down that formatting CD? My hard drive has died and after opening it up I see that it is just a standard Maxtor 120GB ATA drive but I suspected that it needs special proprietary Philips formatting. I contacted Philips technical support but they were not able to tell me anything and their authorized service centers want a fortune just to troubleshoot it, never mind repair it. I managed to find a copy of the service manual on the internet but have been unsuccessful in finding this formatting CD. Then I noticed your post and thought perhaps you had found it?

Any help you can offer me would be appreciated,

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  • jppenner Jun 27, 2008

    Hi Steve, thank you for the reply. I was actually hoping to find an image of the CD somewhere as I don't want to invest too much money in this since I don't really know if replacing the hard drive will fix my problem. I figured if I could get the software for free it would be worth trying.

    I don't actually use the TV Guide at all since I have satelite, however, I like this unit because it is the only one I have ever found that has component inputs.

    I think these are the steps I am going to have to use:

    1. Try to find a program that will defragment a hard drive with unknown formatting (so far no luck so I am about to move to step 2).

    2. Do a disk to disk copy from my friends hard drive (he has the exact same PVR) to my existing hard drive.

    3. Do a disk to disk copy from my friends hard drive to a NEW hard drive (this should copy the formatting and operating system).

    4. Give up and exchange this unit with Philips

  • Anonymous Jan 05, 2009

    where does the cable plug in? I can't find any non-AV sockets; no serial port, nothing.



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Jeff I did find the CD from Part number 3122 785 90710
Install the new Maxtor 120G drive order the 3122 785 90017 cable to the unit and a PC and enter windows Hyperterminal program.
Power the unit on type 2107 at the Hyperterminal Prompt and the drive will format and install the demo videos to the factory settings. If you need assistants my email it
This unit is worth the time to fix since no other on the market has the TV Guide.

Posted on Jun 27, 2008


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