a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you have removed the bolts in the cabinet above, the unit is hanging down on the range. All you need to do is get a helper and lift the front edge a little bit and then lift the edge at the wall up about an inch and lift it off.
There should be two or three bolts inside of the cabinet above the microwave. Remove all bolts and then pull top edge of microwave forward (away from wall). It pivots on a mounting plate which is secured on the wall. Pivot forward and lift microwave up a little bit off of the ledge of the rear mounting plate.
Make sure to feed the electric wire (plug) through the hole in the cabinet as you pivot and remove the microwave. Sometimes cooking grease will make the microwave stick to the cabinet. So after removing the bolts use gentle force when pulling on the microwave. I hope this helps and good Luck!
Jim here. In cabinet above microwave, locate 2 mounting bolts.
Place a box on the stove top to support the microwave once the mounting bolts are removed (you may wish to cover the box with a thick towel or small throw rug).
1. Unplug microwave.
2. Remove both mounting bolts from top of microwave (they secure it to the overhead cabinet).
3. With microwave front angled down onto box, pull some of power cord out of hole (to provide some moving space).
4. With microwave hand supported, remove box from stove top (a second set of hands would be helpful here).
5. HARD PART- detach top of microwave back from wall mounting plate by placing a hand under the bottom rear of the microwave and pushing up. (Wall mounting plate is screwed into the wall behind the microwave and provides both top and bottom support to the back of the microwave.)
6. Lower front of microwave until you can see about a 1-inch clearance between the top-rear of the microwave and the cabinet above it.
7. Firmly lift the microwave straight up and then bring forward. It should be free of the wall mounting plate.
The front weight hangs from the cabinet above the microwave, the rear weight needs support also. It is intended to be fastened to two studs. If the granite does not go all the way up to the cabinet above, install a wood spacer, the same thickness as the granite, then extend the wall plate, at the corners, with some flat stock aluminum strips, available at most hardware stores. Fasten the aluminum strips to to wall plate with short machine screws. - If the granite goes up to the cabinet bottom, shim out the bottom frame of the cabinet to the face of the granite and use the same aluminum flat stock to extend the wall plate up to the necessary location.
open doors of your cabinet above the microwave, look carefully toward the front you will see two screws one on either side, remove theses screws while a helper holds bottom of microwave, after screws are removed lift up on rear of microwave it will slide up and out of a rear clip mounted on the back wall. remove wall bracket and job is complete. oh yeah unplug microwave, or turn off circuitbreaker first. easy as 1, 2, 3. hope this helps.
A possible solution:
I was facing the same problem with my (1998?) GE JVM48006. In this models case, the microwave was housed in a support cabinet that was fastened to the wall behind. First, I removed the phillips head screws behind the louvered vent above the microwave. Then, I removed the screws of the slanted bottom panel that give access to servicing the stove top lights (underneath the unit) which were integrated into the support cabinet (separate from the microwave itself). On the right side was an electrical wire harness hidden behind a cover that had to be unplugged (similar to a car wiring harness). Then, I removed (4) 5.1/2 inch hex head bolts that secured the unit through the cabinet above. Now I was able to slide the microwave out towards the front (with some rocking back and forth). All that was left then was to remove the support housing (fastened to the back wall).