We have a network of 3 computers and several printers. Suddenly - we think after a power failure - our server would no longer ping either of the other 2 computers, nor would it print. Oddly, the other 3 computers can ping this server's IP address.
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2) If you are print through Network please ping your printer if you are not getting the print. Open command prompt and type ping 192........your pinter ip, if you r getting reply to your printer its mean your connect to printer.
Here you will learn network troubleshooting tips, fix tcp/ip errors, tcp/ip settings, internet connectivity errors, how to fix pc errors, lan connectivity issues, traceroute and ping commands. Whether your operating system is Windows or Linux network problems are likely to arise. Many times the network problems arisee due to improperly configured TCP/IP settings. Following is the basic checklist to identify and troubleshoot the basic networking errors. 1. First of all you should learn what stopped working server or client computer also see if the outage affecting the other computers or only one. 2. If you server stopped working you should inform the users of the server and you should start working on fixing the error. 3. If a single client computer stopped working or disconnected from the network, ask the user of that computer that what recent changes cause the server to stop working such as newly installed software or games, service packs, internet software, new hardware or any other thing. 4. Check the physical network connectivity. The most network problems arise due to the physical layers failure. 5. Check all the network cable connections. You can start at the NIC and check if the green light is blinking then check the hub and see if the computer is getting the link across the cable. 6. Get a cable tester to check the connectivity of the cables. 7. Finally start pinging the network both Windows and Linux have the PING command. You can use ping command in this way start > Run > cmd > type "ping" then IP address of the other computer
What type of printer are you having a problem with? Is it on and do you see any error messages on the printer? How is it connected to the computer? Do you have the driver installed? Some printers need to have the driver installed with a USB connection before moving to a network install. (For all-in-ones, the driver/software must be installed before you connect the data cable.)
If a wired connection, try new cables (fully seated) and different ports. If it is a USB connection, try a direct connection if the printer is connected to a USB hub or print server. Make sure that the cord is 6' or shorter. Check if other devices work. (I've seen a few computers loose their USB ports for no apparent reason. On desktops, try rebooting the computer and uninstalling the USB drivers and rebooting again. This is in the Device Manager for Windows machines. On a few laptops, sometimes removing the battery and the power adapter will reset the ports.)
For network connections, make sure that your network is up and that you aren't getting signal loss issues (for wireless networks). Try a wired connection to check for network loss. To check a network, I tend to check a few points with the ping command. For Windows, launch the Command prompt and ping the numerical IP location of your router. Then ping the IP location of the DNS server. Can you see the printer on your list of network places. (The format for ping is ping 192.168.1.1 or ping www.google.com followed by enter. The returned message will be either the time for a small packet of data to go to the location and return or a connection timed out.)
If you are losing your network connection, reboot your router and broadband modem. (Try rebooting the router first.) Make sure your firewall is not blocking access to the printer.
I hope this helps. Please write back for more information with specifics for your printer.
pls check the ip addreess of the print server
ping the ip address from your computer
by>start>run typr "cmd"
ping <ip address>
if you get reply.that means no problem in the connectivity
if it requset time out
check the cable of the print server
is this is a print server/network printer? first off, the basics --- is the computer you are using to ping the printer on the same LAN IP as the printer (e.g. 192.168.1.x for both)? is this a wireless print server/network printer? if yes, physically connect it first to a router or switch and check if you can ping it. if you can, does it have a web interface, make sure you can access it and its wireless settings matches those of your wireless router.
Post back whatever you can come up with so I can give you more specifics
Using a print server like this, you should not need to "browse" to find the printers. See what ip address has been assigned to the printer. Once you have the ip address, open a command prompt (start -> run -> cmd) and type: ping <insert ip address> ex: ping 192.168.0.24
See if you can ping the printer from each of your computers. If you can, great, install the new printer by adding a "local" printer at a new TCP/IP port with the IP address of your printer. If not, then you may have some routing issues.
Are all of the printers connected to the same switch? Do you have multiple "routers" on your network acting as DHCP servers?
Make sure the status and configuration of the print server. Check following:
1 Make sure that the machine is powered on, is on-line and ready to print.
2 Print the Network Configuration List of the machine and check if the settings such as IP address settings
are correct for your network. The problem may be the result of mismatched or duplicate IP address.
Verify that the IP address is correctly loaded into the print server. And make sure that no other nodes on
the network have this IP address.
3 Verify that the print server is on your network as follows:
(1) Try pinging the print server from the host operating system command prompt with the command:
Where ipaddress is the print server IP address (note that in some instances it can take up to two
minutes for the print server to load its IP address after setting the IP address).
(2) If a successful response is received, then proceed to Windows® 98/98SE/Me Peer-to-Peer print
(LPR) troubleshooting. Otherwise, proceed to Step 4.
4 Reset the print server back to the default factory settings and try from the initial setup again. For
information how to reset to the default factory settings, see Restoring the network settings to factory in the manual.
1>check the printer proper driver.
2>check the printer port configuration.
3>Replace the usb cable(no need but can try)
4>check the printer permission of the pronter with share option
5>check the printer services.
6>check the printer port(If you can)
I think all this help you.
Sounds like low toner to me.
If the printer is connected by USB or parallel cable to one computer, go to that one. Click start-programs-HewlettPackard-HPlaserjet utility. The utility should let you see how much of each toner color remains.