Question about Microwave Ovens

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Purchased microwave oven model #wes1384smss on 1/31/08. Since purchasing, oven periodically simply stops functioning (microwave), but lights are on. After about 5-20 minutes, it will start working again (microwave).

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  • LonThomas Oct 28, 2008

    mine's like a month old. It appears to be temperature related, like the magnetron draws too much current, then some safety devices prevents it starting.

    Cycling power doesn't reset


  • sew09 Mar 24, 2009

    Received Microwave Browner WES1384SMSS for Christmas. It has never started. Tried plugging in to different recepticles to no avail. Do not have receipt for return to store. Appreciate any help.

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Another owner of this product had same problem, he opened the case and found a wire against one of the fan blades, moved the wire away from blade and all is well now.
Dan

Posted on Jan 12, 2009

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  • Microwave Ovens Master
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Since it's still under warranty, I would contact GE Customer Service here.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jul 01, 2008

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