Question about Microwave Ovens

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Purchased microwave oven model #wes1384smss on 1/31/08. Since purchasing, oven periodically simply stops functioning (microwave), but lights are on. After about 5-20 minutes, it will start working again (microwave).

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  • LonThomas Oct 28, 2008

    mine's like a month old. It appears to be temperature related, like the magnetron draws too much current, then some safety devices prevents it starting.

    Cycling power doesn't reset

  • sew09 Mar 24, 2009

    Received Microwave Browner WES1384SMSS for Christmas. It has never started. Tried plugging in to different recepticles to no avail. Do not have receipt for return to store. Appreciate any help.



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Another owner of this product had same problem, he opened the case and found a wire against one of the fan blades, moved the wire away from blade and all is well now.

Posted on Jan 12, 2009

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Since it's still under warranty, I would contact GE Customer Service here.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jul 01, 2008


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If you cannot get in touch with the warranty company, the retalier must have a authorised repair agent it can refer you too, as for the area, wheather the repair shop is near is a different problem as most warranty compoanies i have worked for will not cover the cost to get sent for repairs, in fine print of warranty card/paper. other than that, due to being purchased only a few days ago, you still fall under the 14-day return period that any retailer should uphold, and as far as i have seen, does uphold.

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