Question about Garmin zumo 550 GPS Receiver

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Garmin zumo 550 AC adapter inop

Upon utilizing the AC adapter, I get an error message "this accessory is not supported" and the unit will not charge. Any suggestions?

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  • Anonymous May 16, 2009

    I have the same issue but worse. upon every powerup i get the "not supported" message - cabled up or running on batteries.

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Take the unit back for warranty service. If you are using the original adabtor it should work. Take note that the Garmin GPS's are designed to work only with original Garmin accessories.

Jerry G.

Posted on Jul 19, 2008

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HI I have Zumo 550 when I first switch it it comes up with can't maps press OK you press OK then starts to work but starts at 1am on the clock and in night time mode after awhile it goes to the right time...


If your zumo 400 or 500 series will not power on, or performs strangely after powering up, follow the steps (described on the Garmin website) below to perform a soft reset:
  1. Connect the zumo to a power source such as a computer or AC outlet
  2. Hold the zoom (+) and ON buttons at the same time for five seconds
  3. If this does not restore power, remove the battery for five seconds
  4. Place the battery back in the zumo
The zumo will now power on. Because the battery may deplete while the zumo is locked up, it is ideal to leave the zumo connected to power to allow it time to charge.
Once the battery has charged, follow the steps on the Garmin site to update the operating software in the zumo. (just copy this link to get there https://buy.garmin.com/support/searchSupport/case.faces?caseId={8576ba20-e948-11dc-d6fc-000000000000} )

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