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Dvd drive wont work

I was doing a back up it said insert next disc and it just keeped coming up no disc in drive now it won't play any disc

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Did you try uninstalling the drive in Control Panel > System and have it redetect it? Can you boot from CD like a Windows cd? If not, the drive may have went bad.

Posted on Jun 24, 2008

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Blue Ray not working


One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | HP Pavilion PC Desktops

1 Answer

DVD's won't play in my TSST corp CDDVDW SH-224BB. Diablo played fine in it, but no DVD's.


Try this...
Go to device manager right click on and un-install the DVD drive. Then restart the computer and wait for the "Found New Hardware" balloon message to disappear. That reloads the drivers. Then put in a dvd and see if it works.
Also, you may have inadvertently turned off autoplay. If so, turn it back on. See here...
http://windows.microsoft.com/en-US/windows/Change-AutoPlay-settings#1TC=windows-7

Mar 16, 2013 | iBuyPower Gamer PC Desktops

1 Answer

Dell cd drive door won't open


CD/DVD Drive Tray problems
There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

Feb 22, 2013 | Dell Studio XPS 8000 (DXCWKW12) PC Desktop

1 Answer

Left click as well as enter will not initiate action , only in top portion of screen and only in sign in or out and search, won't take recovery disc, cant go to search in start menu... says files


this is an old PC...it may be that the drive is dead, but you SHOULD still be able to boot from the CD. Try pressing [F12] repeatedly on start-up and see if it will let you manually select the CD/DVD drive to boot from.


Try that disk in another PC and see if it will boot from it.....it may be defective or not actually a bootable disk, (not sure where you got it.)


As far as the defrag issue goes, that was no problem, it aborted the defrag because there was less than 15%.....that being said, you NEED to get some space on that drive as soon as you can access it...though if you're going to just re-format it, never-mind.


Tallon41

Sep 11, 2012 | Sony VAIO PCV-RZ32G 512MB DDR PC-2700...

1 Answer

The cd/dvd writer constantly open and close once a disc is inserted. On insertion of a disc, cd/dvd player will read the data on the disc. Windows Media player will display realtime image of the movie,...


Hi Charles,

The issue is due to the driver corruption. You need not worry, there is a simple solution for this.

Go to device manage --> right click on your CD/DVD drive and then click uninstall and then restart your computer. Do not keep any CDs while you do this. Just try this out.

Oct 25, 2010 | Dell Dimension E520 PC Desktop

1 Answer

I have just started using cyberlink products here is my problem. I have used the copy to disc and it copies and all, but when I get ready to play it on my DVD it comes across as unknown disc, not playing...


This could be because the session on the disc is not closed. Computers and many of today’s recorders as well, allows you to keep the session open on a disc in order to be able to continue adding more information on CD-R or DVD-R discs, but leaving it open doesn’t allow you to play it on just any other player.
Insert the DVD into your computer then right click the drive and select "Close Session" ( if the option is available, then test it again.

Mar 28, 2010 | PC Desktops

2 Answers

Cannot play DVD films


Download the K-lite here http://www.free-codecs.com/K_lite_codec_pack_download.htm
and install it. You should be able to play DVDs. Choose the full version.

May 27, 2009 | Dell Dimension 3100 PC Desktop

2 Answers

Dell PC with XP DVD s wont read but CD s play


I had the same problem. Discovered that the drive was CD only. I think "raph quintos" has the right idea.

Mar 02, 2009 | Dell XPS 400 PC Desktop

1 Answer

Cd and dvd wont play


check that the drive is present in my computer and try playing disc from there first. Also right click on the drive letter and go to properties. There's a trouble shooter there. Hope this helps

Apr 13, 2008 | PC Desktops

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