Question about Logitech Webcam

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2 inch green line in the middle of my screen

Very fuzzy and 2 inch green line in middle of screen.My picture of me in small box at bottom left side is clear as a picture.What s wrong.
Lee

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  • 2 more comments 
  • sina1 Aug 23, 2008

    Yes, please do! We're testing it on two computers in the same house and cannot figure out why sometimes the green line is on one screen, sometimes on the other, and sometimes on both. arghhh... please advise.

  • kkjmadrid Oct 28, 2008

    the receiving computer has a 2 inch vertical green line in the middle of the screen. Does anyone know why and how to fix this or just not buy logitech webcams????

  • mickchs61 Nov 18, 2008

    I have the same problem (green line and fuzzy picture) when I use Skype with friends on Comcast and Charter (mine is Cox Cable). Using Skype with two computers on Cox Cable doesn't have the problem. Could this be a transmission problem?

  • timoi Mar 04, 2009

    You appear to have a similar problem to me (timoi, posted on 2nd March 2009), esmxyz14 (posted on Feb 28, 2009), and bobdean2 (posted on on Dec 06, 2008). Your line is green - we are seeing yellow, but it is still a vertical line. Has anyone found an answer yet?

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Looking through a Skype forum thread, there appears to be at least 2 issues. First, for Logitech cam users you can try the following:

- Go to Skype / Tools / Options / Video Settings / Webcam settings / Advanced.
The contents of this window will vary depending on the particular model of camera that you have. If there are options for "Low Light Boost" and "Automatic Gain Control", turn them off. Adjust the manual sliders in the window to get reasonable video quality.

This seems to work for some people.

Then there is the more fundamental issue of Skype driver. Here is the link to the thread (http://forum.skype.com/index.php?showtopic=97038) but the essence is that the older the driver the more likely the issue. Even with the latest driver it is not a guaranteed fix, but many people seem to suggest that downloading the latest drivers works for at least some of the time. Clearly Skype have known about this for a while and are dragging their heels sorting it out.

Hope this helps, T.

Posted on Mar 15, 2009

  • timoi Mar 16, 2009

    what a stupid site! you have sent me an email with my own solution to my own problem! The only reason I had to fix it myself is because even though there are clearly at least 5 or 6 other people with the same problem, and some of them have had them posted for nearly a year, no one has supplied a solution. So ratings for Fixya - 0 out of 10.

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Posted on Jan 02, 2017

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