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Creative is hopeless....I have had asked their support team in HK about the same problems but, they often gave execuse not providing support...advised me to throw it away and buy a new one...They are BS
hey nick 23 i have that problem too with my muvo tx fm player (256 mb). I`ve visited the site creative.com and downloaded CT-RT_PCAPP_INT_1_0_8_2 and MuVoTXFM_PCFW_1_24_02_a softwares to see if the problem is resolved. If not and you find the solution, please send me a mail to firstname.lastname@example.org. Of course, if i have the solution first i will send you a mail telling how to do about.
The below was copyed from an earlier post of mine.
Over a period of time your info can get corrupt from transering music back and forth.
To format plug it in to usb.
Go to my computer
It shows up as a removably disc, usually drive f:
Right click on drive f: (or the approriate drive) and click format.
Let me know what happens, you will have reload the player, also try bypassing the software you are using to tranfer, by opening up drive f: and clicking and dragging your music into it , or you can copy and paste it into drive f:
This could happen when the partition where the firmware resides got corrupted.
Get the latest firmware from Creative site.
Remove the battery.
holding the navigator key insert the charger power.
You may be able to start the unit in Service mode
Format the drive.
upload the latest firmware downloaded and ready.
Let the device restart.
Cross your fingers. Your Muvo would be up and running!!
Durai V K
Once you have done that, try installing the latest firmware.
The last firmware release was in March 2007. If you haven't updated
the player's firmware since then, try downloading and installing Creative MuVo TX FM Firmware 1.24.02.
Of course, you'll have to get it to talk to your computer before you can update the firmware.
I recently had a similar problem, and nothing I did helped; what I eventually did sounds pretty simple and possibly won't help ( I have a feeling that it might have been a USB port issue, more than anything). I have added the description of my problem below my 'solution'.
I disconnected the player from my PC, restarted the PC, disconnected & reconnected the battery from the Muvo2, turned the player on (just to check if it was reading the music) then turned the player off. Then (with the Muvo2 powered off) I reconnected the player to the USB cable; the darn thing was recognised immediately and was working fine...
The player was working fine, Windows (XP Pro) recognised the device as a Muvo2 & I could transfer files no problem; I clicked on 'Safely remove hardware' and removed the player. However, when I now try to reconnect the payer Windows gives me an error message, that one of my USB devices failed to connect and that it doesn't recognise the device. It suggests reconnecting, which does nothing...
The Muvo2 screen displays the 'connected to computer' image. If I disconnect using the 'Safely remove hardware' and unplug the cable, the player display says I need to connect to my PC and run scandisk. I can't get the computer to recognise the device, so I can't run scandisk. Removing and reinserting the player's battery got rid of the 'Scandisk' message & the player worked again, but it's still not connecting to the PC.