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Posted on Jun 24, 2008
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I got a brand new Dell Vista laptop computer for Christmas, and it has been working just fine hooked up to bellsouth DSL USB connection until about 2 days ago. Now when I click on AT&T Webmail (or anything else for that matter), it does not respond...but the "circular motion" (with the arrow) keeps going all the time. I have tried everything from disconnecting the modem - the USB connection - unplugging from the wall, etc. etc. with no results. I am at a loss as to what is causing this, and I need professional help asap. Please respond quickly....thank you.

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Jim Keysor

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  • Expert 331 Answers
  • Posted on Jun 24, 2008
Jim Keysor
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Joined: Jun 10, 2008
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Have you called ATT support or bellsouth. Sounds like it has lost the eithernet configuration. or DSL sets itself up so Can you get ont he internet????

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Modem installation

It is not a lost cause BUT you will have major issues connecting to most websites because the browsers are so advanced now that if you connect, it wont display correctly and there is an issue with some secure servers rejecting you because the operating system can be read and the server wont allow the connection.
http://www.dslreports.com/faq/bellsouth/3.14_Westell_2100_2200_6100_Info#7342
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I'm trying to connect dsl directly to my laptop - but when I connect the eithernet cable from the dsl modem to my laptop it says there is no internet connection??? The dsl cable works fine with my...

Maybe the laptop is configured by default to look for a wireless signal through its wifi drivers, or a different previously installed modem. Go to your Computer/Control Panel/Network Sharing Center and set up a new connection there so your computer knows what to do.
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The internet connection is fine (DSL AT&T).

1. You may have a an IP address conflict.
2. check the device connected to the router
all computer need to be connected at the same time.
3. Bring all the computers up one at a time and this should resolve the address conflict.
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Laptop can't connect to DSL-G604T

You need to configure your router and use WPA encryption so that all accessing device can connect to it.


The obvious reason why the dell laptop can't connect is because of the WPA encryption set. It is different compared with what your router is actually broadcasting: WPA2.

So you can choose one of the 2 things to alter. Change your router's WPA2 encryption to WPA or change your Dell's setup to WPA2.
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Problem with KVM switch and Vista

Your problem has nothing to do with the Operating System (Vista), it has something to do with the brand of your computer. I have similar problem before, I have Vista (Dell), but the time I connected another Vista (Sony Vaio), everything worked correctly.

This is what you need to do:

1. You have to make sure that you are using a standard USB keyboard and mouse.

2. Connect first the keyboard and mouse directly to the Vista computer to see if the USB ports of your computer are working properly.

3. You may power cycle the KVM switch by disconnecting it from the computers (including the keyboard and mouse) and leave it disconnected for 2 minutes.

4. Reconnect everything after two minutes and then reboot the computers.

5. Try using different USB keyboard if problem exist after power cycling the KVM switch.
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COMMENT: USB PROBLEMS IN VISTA confused newbie

Hi there. I see you are having a problem with your USB port for windows Vista. try going to your computer manufacturer website and look up your laptop series for driver downloads. What brand is the laptop? I have a IBM/lenovo ThinkPad T40 with Windows Vista on it and my USB ports work fine. Also how old is your laptop? Because it may have USB 1.0 and not 2.0. Mine is 2.0 and works fine in Vista.
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Ethernet for my dell 4600 pc

No, you don't need a card, as long as you have an Ethernet to USB adapter, you should be just fine.
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RE: DSL 302G WINDOWS VISTA

Try the following forum - it works!

http://forums.whirlpool.net.au/forum-replies.cfm?t=716454#r2
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No internet connection on my laptops

Please understand as I get very basic to start but things very obvious to you I cannot see.

Generally when including a router in a home network starting from the cable (tv) or the phone socket (dsl) in the wall with a phone wire plugged in. The next box is generally provided by your internet service provider and is a modem/something that connects to the phone line or cable. Then sometimes when only one computer exists computers are directly connected to the modem with an ethernet cable (looks like a fat phone wire with oversize connectors) or a USB cable (small flat retangular ends).

When you want to add a router for multiple computers. The computer gets disconnected. If a USB cable was used it is often replaced with an ethernet cable and that cable connects to the WAN port (probably separate from a block of 4 lan ports) of the router you bought (tell me if you have two routers -- that is a different problem). If your service comes from a cable (tv) company your router may already be properly configured. If however you have DSL service from the phone company the chances your router is correctly configured are less. To finish with the cabling story -- your computer then hooks to one of probably 4 LAN ports all in a block. Now if you are lucky power on all devices and boot up your computer and see if you have internet access. If you do great if not please provide me the name of your internet service provider or a link to their help/support website and I will see what I can do to assist in completing the router setup. Until your wired computer gets access to the internet your girls wireless connections will not work either. Once we get the wired connection working we will address the wireless connections.
If necessary unplug the router and plug the computer back into the original cable until we get the router working.
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From the pieces I am gathering I cannot see how to replace the supplied modem/whatever from BellSouth with the modem in the WAG354G (I see no identification of the required configuration options) however we may be able to use only the lan side of the device as an access point connected to the modem device supplied with the DSL service from BellSouth. In order to do this you will need to provide the manufacturer (Alcatel, Netopia and Westell are three possible manufacturers) and model number of the device provided by BellSouth -- it appears they have 4 or more. I may be able to determine some options based on what you provide. I believe the Vista compatibility issue for the router is not related to usability but some special configuration software that can be bypassed using the following web-based approach.

http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=4280&p_sid=OLWdxSTi&p_lva=4240&lid=9091191710B08#

The preceding should get us access to the wireless configuration if needed as follows

http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=4240&lid=9091191710B08

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