Question about Canon PowerShot S3 IS Digital Camera

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Computers unable to detect pictures when camera is plugged in.

I've had my Canon S3 IS for about a year now. Yesterday when I plugged it into my computer, the computer could not read any of the pictures. It said that there were no pictures to import, though the camera was full of them. I thought this might be a problem with the memory card, but plugging in the memory card alone worked fine. I tried to import on several different computers, and each one had the same problem. Any ideas? Thanks in advance!

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  • Canon Master
  • 96,608 Answers

Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Posted on Sep 23, 2012

6 Suggested Answers

  • 5 Answers

SOURCE: sd card error on canon powershot s3

I have had a similar error which turned out to be a corrupted memory card. It was replaced under warranty with no questions asked. Causes may be static electricity discharge or a high humidity/temperature combination. Either way get a new card.

Posted on Jul 31, 2008

jcdill
  • 121 Answers

SOURCE: Can't download pictures from canon rebel xti to zoombrowser

You can copy the photos to a temp directory, then have zoombrowser import the photos from that temp directory (instead of directly from the camera). This way you can utilize zoombrowser's naming function during the import.

Posted on Dec 28, 2008

Steve5
  • 423 Answers

SOURCE: memory card is full but there are no pictures on my camera.

Try using the "format" option in your camera's menu. That should wipe the card clean. There's probably a file or folder that the camera can't recognize as being one it created. You might also plug the card into a card reader and open it on a computer. The format option on the computer will also wipe the card clean to start fresh in the camera.

Posted on May 19, 2009

t00nz
  • 4738 Answers

SOURCE: Canon a590 Card (not really) Locked

Remove the SD card from the camera. Slide the tiny switch on the side of the card to its other "unlocked" position. Reinsert the card in the camera. But if you've already tried this, see this link for additional things that you can try.
 

Posted on Jul 23, 2009

t00nz
  • 4738 Answers

SOURCE: my Canon powershot s400 camera won't read memory card

First, remove the card, and look in the slot for any bent flash card pins. If you see any, don't fret, it's possible that you can fix this yourself. See this article on how to unbend flash card pins.

But if no pent pins are seen, then the camera's clock battery has worn out, and is likely causing this problem. Unfortunately this battery is internal to the camera. But Canon will fix this for you (for the S400 only) for free, with free shipping. Please see the Canon advisory for your camera here.

Posted on Sep 12, 2009

  • 11967 Answers

SOURCE: My wife dropped our Canon A540 on the carpet and won't turn on.

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Dec 15, 2009

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1 Answer

My camera will download images to my computer


And if it does not want to download the pictures, just install Zoombrowser EX. You still can download this software from the Canon website. The drivers you need, are also there.
Without the appropriate software, no computer knows what you are connecting. We are so used to smart phones and tablets that we think all things are detected correct when connected. In the days the Powershot S3 computers still needed drivers and software. Most computers still do.

Apr 25, 2014 | Canon PowerShot S3 IS Digital Camera

1 Answer

When I plug in the camera to download pictures, the camera automatically turns on and flashes red for a moment, but the computer does not detect the camera, so I am unable to download the photos. I tried...


Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Aug 14, 2011 | Canon PowerShot S3 IS Digital Camera

3 Answers

Canon PowerShot S3 IS & Windows 7


This is correct. The S3 is discovered by windows 7 and will allow download of pictures by Windows Picture download. The Canon Utilities software - Zoombrowser - will not work with windows 7 as the software cannot detect the Camera via Windows 7.. Also, Camera window will not start, if using the PC/laptop for remote image recording. If you virtualise XP within Windows 7 this still will not work. The only solution at the moment, if you are deperate, like I was (as I use the Remote Capture process a lot), is to either stick with Win Xp or Dual boot XP on a smaller partition.

Jan 04, 2010 | Canon PowerShot S3 IS Digital Camera

1 Answer

Unable to upload


dont worry my frd...u can jus download it frm the site wch s printed on the catalogue of u r cam...then install that software later u comp will detect u r cam then u can enjoy...cool!!!!

Jul 24, 2009 | Canon PowerShot S3 IS Digital Camera

1 Answer

I have had my canon s3 for about 3 years now everything has been great until now. I cant seem to upload pictures to any computer now. When I plug in the usb it does not even detect that it is there. I have...


It may need to have cleaned the USB port in your camera. Dust and dirty can cause such failures.

Other reason is that the USB circuitry in the camera's main board is defective.

IF after cleaning the USB port, you have the same problem, a cheap alternative instad on sending the camera to repair, it's to use a SD card reader to download your pictures from the memory card.

Best regards,

Jul 16, 2009 | Canon PowerShot S3 IS Digital Camera

1 Answer

Unable to download Canon S3 IS on new hp, update software.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader. If your computer doesn't have a built-in card reader then you can buy an inexpensive reader that connects to your USB port. This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Feb 12, 2009 | Canon PowerShot S3 IS Digital Camera

2 Answers

Black screen


I just called Canon they said it's an internal component that has burned out and would have to be sent in to be fixed! I let them have it. I am just over my 1 year warranty and now have to pay to get my $300 plus camera fixed!

Jul 28, 2008 | Canon PowerShot S3 IS Digital Camera

1 Answer

Downloading digital pictures to the computer


Try next to locate the problem:
1. Connect other equipment to the same USB port on your PC to see if it works, if it is OK
2. Replace the cable
If that don't help, the problem is probably in the camera.

Jul 17, 2008 | Canon PowerShot A510 Digital Camera

2 Answers

Canon S3 IS: no picture on display


Call Canon for free tech support and I'd advise sending it in for free estimate. If your camera is more than a year old, you will qualify for the upgrade program which is often cheaper than repairing it.

Hope this helps!

Mar 29, 2008 | Canon PowerShot S3 IS Digital Camera

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