Question about HP Officejet 4215 All-in-One Color Photo Ink Jet Printer

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Changing from XP to Vista

I recently bought a new computer with Vista. My old computer had XP. I can get the printer to print a test page but it will not print from the internet. I tried downloading the Vista driver but that did not help. Any suggestions?

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Does it print from any other program? (e.g. Notepad, MS Word etc) Are you receiving any error messages? are the documents being passed to the printer queue? (if the printer icon is showing, you can check this by double clicking it - most printers will show the queue upon double clicking the tray icon)

Posted on Jun 24, 2008

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