Have problem with Scanner. Unable to scan for window 7. Printer is work good.

check out these solutions for the same problem

Brother MFC 9449CN CC3 205 03031f04 error message Scanner is unable to...

It sounds like you installed the generic OS driver from Windows 7. This driver only works for the printer. (Alternatively, you do not have the monitor program running or the destinations set in the HP software.)

If you plugged in the data cable before installing the HP software, uninstall the printer (Devices and Printers) then disconnect the data cable (USB). Go to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1128309& and select your Win7 version (32- or 64-bit). Then click Next. Expand the section marked driver and download the Full Software. Install the software. Connect the data cable when prompted to do so. (Try a new USB cable since scanning requires bi-directional communication with the printer and can fail when the printer works). Avoid using a USB hub or print server.

If you do have the HP software installed, check that the monitor program is running (Start > Control Panel > System and Security > Adminstrative Tools > Component Services > Services.) The line for the HP monitor should say started. You may need to download and install the patches or the diagnostic utility from the above site to find a specific problem with the Win7 installation.

Next launch the HP software and attempt to scan from the computer. Next use the settings that give good results to program the defaults for the scan destination buttons. Now try to use the scan buttons on the all-in-one.

Once you have the HP drivers for both the printer and the scanner installed, the Windows 7 Fax and Scan and Paint programs should let you successfully scan from the computer. (New scan for fax and scan. File > Import from Camera or Scanner > New Scan for Paint.)

I hope this helps.

Cindy Wells

please go to www.ricoh.com and instal the scanner drivers of windows-7 other wise you can instal the scan to folder which dos not required any drivers or you can install scan to mail this also does not required any drivers - thanks

There is no need to install any software for scanning from Windows 7 computer.

It's very easy

On computer click "Start" (windows icon)
click "All Programs"
click "Windows Fax and Scan"
click "Scan" and complete the scan as per on-screen instructions there


Make sure printer is turned on and connected to computer through usb cable properly.

Hi, please get new driver here: www.driversdown.com/
www.nodevice.com/driver/company/Canon/Printer.html
www.usa.canon.com/cusa/office/products/.../hs_1200ts

Jay pmbixg

File name: HPPDU.exe [1/1, 1.54M] System requirements: No additional prerequisites Released: 2010-08-13 Version: 3.0.0.013 Compatibility: Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

what operating system are you on? If using windows 7 or Vista .use windows fax and scan. It can be found at start menu>all programs>windows fax and scan. Load scanner and its off to the races. Good Luck!

What OS do you have? If you have a Windows XP or 2000, download and install the full-featured software and use the HP software to scan.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=306895&

If you have Vista and Win 7, HP doesn't have a full-software driver package. You will be using the drivers built into the OS.

For Vista, you can scan using the Windows Photo Gallery (File, Import from Scanner) or Paint (File, From Scanner or Camera) and with some versions Windows Fax and Scan (New Scan, File, Scan).

If you have Windows 7, Paint and Windows Fax and Scan will let you access the images/documents on the scanner.

In all cases, a good cable and ports will make scanning much less frustrating.

I hope this helps.

Cindy Wells
(alternatively, you could get third party software for Vista or 7. PaperPort is one example)

Hi,

The scanning driver is for old OS, hence its not compatible with win 7.
Please click here to know and fix the scanning feature with Window 7 operating system.

Regards,
Riztech

try to uninstall and reinstall your printer software