Question about Microsoft Xbox 360 Console

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Xbox live not working

I got a new router the other day and it is compatible with my xbox 360, but my live connection keeps saying that the network adapter is disconnected when clearly (i have wired xbox to my router) it is connected physically. I dont know what's wrong with it..ive called bellsouth and xbox live but their services did not work any suggestions?

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  • Anonymous Jun 27, 2008

    My xbox is saying that i am disconected when clearly I have a wired and its plugged in every where.I have checked the wires for damage there was none to find. Also I have turned everything off and turned it back on and it would work for a minute but then say disconected again.

  • Anonymous Aug 24, 2008

    i got the same problem but i am using a phone cord im not sure if this matters or not i have posted a video on youtube and still no one has responded like in every other thing i have posted on the web asking for help

  • Anonymous Aug 24, 2008

    tenho um um problema e nao sei o k fazer. a minha xbox360 da-me erro no endere├žo ip. o k devo fazer?

  • djuliano67 Dec 30, 2008

    my started suddenly so I replaced the network cable and then the router but that still did not fix it

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XBOX SHOW E68

Posted on Jun 27, 2008

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How to get an internet connection for xbox live


Hello award ward,

To get a wireless internet connection for Xbox live, you will need a high-speed Internet connection such as cable or DSL and a router, gateway, or wireless access point (WAP) that is compatible
with Xbox live. If your XBOX360 console is first generation, you will also need a Xbox 360 wireless networking adapter. If you are using a wired connection, you will need a network cable. Plug the network cable into your router and the other end into your Xbox 360. On your Xbox 360 console, navigate to "MY XBOX" and then select "system settings" Next select "Network settings" and then select "Test Xbox Live connection" Select YES when the prompt appears asking you to update your software. After you become connected, there are two choices: Free membership of Gold membership. Once you are connected, navigate back to "My XBOX" and select your avatar and then select "Join Xbox Live" If you need any more help feel free to contact me. Thank you for using Fixya

michael34

Mar 09, 2011 | Microsoft Xbox 360 Elite Console

1 Answer

Heey i just bought a new xbox 360 slim 250gb and my network connection is fine but when it prompts me the update the update keeps failing and ive tried everything on xbl support but nothings working please...


Hey there,

This is likely a problem with your network connection in which it is unable to connect to XBOX Live. I would need to know the make and model of your router to go into further detail on this, so all I can provide you with is some general information to help resolve the issue.

Go to this website and select the router you are connected to: http://portforward.com/
Skip the Advertisement if it pops up, then select Xbox Live 360. Follow the instructions to set up the proper ports for your router.

If that doesn't work, try plugging in your 360 with an Ethernet Cable, directly to the modem, then download the update.
Let me know if that works :)

Jan 29, 2011 | Microsoft Xbox 360 Console

1 Answer

Can't connect to xbox live, connected to network and internet, but as soon as test goes to xbox live connection comes up with updates needed, click continue to update, the green bar goes so far after about...


Try plugging the xbox straight into the modem and not the router, if it still happens, reset your modem and router and try again. Xbox live can be sketchy at times. Also the traffic to xbox live because of the holidays can sometimes screw with the updating and such.

Dec 27, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 not connecting to online parties or games


If there is a firewall or a router between the Xbox console and the networking hardware, and the Xbox LIVE test reports a NAT problem, you may have to make configuration changes to enable communication on the specific network ports that are required by Xbox LIVE. This will not guarantee that this will give you an "open" NAT status, but it may help.

If you are using an Xbox LIVE-compatible or Windows Vista-compatible device with the correct firmware installed, you do not have to manually open any ports. For a device to gain "compatible" status, the device and the firmware must perform specific functions with Xbox LIVE. These functions include (but are not limited to) setting NAT to "Open" and having the ability to connect multiple consoles to a single router. For more information about how to find out if your networking hardware is compatible with Xbox LIVE, click the following article number to view the article in the Microsoft Knowledge Base: 944293 (http://support.microsoft.com/kb/944293/ ) How to find out if your networking hardware is compatible with the Xbox LIVE Service If your device is not on the compatible list, you can try opening the following ports:
  • TCP 80
  • UDP 88
  • UDP 3074
  • TCP 3074
  • UDP 53
  • TCP 53
For information about how to configure port settings on a firewall, a router, or a gateway, please see the documentation that was included with that device or contact your network administrator or local technical support for help. You can also check the xbox.com official forums to see if other users have the same problem.

If you use a Windows Vista-certified or Xbox LIVE-certified device and the NAT status in the Network Status area of the Dashboard is "moderate" or "strict," verify that the device has the current firmware. For information about Xbox LIVE-certified devices, such as the correct firmware version for the device, please visit the following Xbox Web site: http://winqual.microsoft.com/HCL/ProductList.aspx?m=v&cid=712&g=d

Mar 25, 2009 | Microsoft Xbox 360 Console

1 Answer

Nat not open


NAT problems do not always lie within the router hardware, sometimes the firmware may require updating, or the router may not be compatible with the Xbox 360.

I Suggest taking these steps to Try to alleviate your Problem:

1) Power Cycle All the devices Connected to your Network

Follow these steps to power cycle your modem and router:
¤ Disconnect the power supply from the modem, and then disconnect the power supply from the
router.
¤ Press the power button to turn off the Xbox console.
¤ Turn off the computer and any other devices that are part of the network. Leave the devices
unplugged and turned off for at least three minutes.
¤ Turn the modem and router back on by connecting their power supplies. Make sure that all lights
on the modem and router are illuminated according to the manufacturer’s specifications. For more
information, see the documentation that was included with the modem and the router.
¤ Turn on the Xbox console, the computer, and any other devices on the network.

2) Test your Xbox Live connection and Check if the NAT is still showing up as Moderate Or Strict.

3) Navigate to http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm to Check that your Networking Devices are compatible with Xbox Live and also that they have the Most Up-to-date Firmware !

If you have any more issues, Contact myself

Oct 26, 2008 | Microsoft Xbox 360 Console

1 Answer

Connection problems


MTU stands for "Maximum Transmission Connection". Some routers and/or network gateways are incompatible with Xbox LIVE, while others may be compatible but merely need to have a setting changed. If you compare your router to the list of routers at the following web address, you can confirm whether or not your hardware has been confirmed as compatible with Xbox LIVE by Microsoft:

http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm

Whether or not your hardware is listed as compatible, it would still be a good idea to check your instruction manual for the hardware you are using and see how (if possible) to change the MTU settings. Microsoft suggests that the MTU setting should be 1364. Using untested hardware or hardware not listed as compatible may still work, however, future updates to LIVE may suddenly make your hardware incompatible, as updates to LIVE and the Xbox console are made to work with the specifications of tested and listed compatible routers and gateways.

Aug 13, 2008 | Microsoft Xbox 360 Console

2 Answers

Prolem with xbox


well if it IS working, you wouldn't be here would you? XD
anyways go to the wireless settings and manually add your SSID and WEP/WPA if applicable. If this doesn't work, get back to me.

Jul 31, 2008 | Microsoft Xbox 360 Console

2 Answers

Live


It's when Xbox live is temporarily down
For repairs and the etc.
It'll be working now.

Apr 21, 2008 | Microsoft Xbox 360 Console

2 Answers

Cannot get xbox live on test connection keeps saying fail


un-plug your router from your 360, and unplug everysingle network cable on your entire netowork. Then recconect and try again.


COMMANDO 13295

Jan 05, 2008 | Microsoft Xbox 360 Console

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