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Frezes at verifying DMI settings. Already changed MB and Power supply. Lan connection only flashes green once in a while should be constant. Tried on a working terminal and does the same.

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The Desktop Management Interface (DMI) is a new
method of managing computers in an enterprise. The
main component of DMI is the Management Information
Format Database, or MIFD (the DMI Pool Data). This
database contains all the information about the
computing system and its components.
At times, some systems may experience hang
conditions after partitioning, formatting and initial
bootup of a hard drive. The message, "Verifying DMI
Pool Data" appears and the system hangs. This
condition may continue after the drive has been
removed.
! WARNING ! ALL SUGGESTIONS LISTED IN THIS
INFORMATION BULLETIN ARE BIOS RELATED. FOR
A PERMANENT SOLUTION, MAXTOR RECOMMENDS
THAT USERS CONSULT THEIR SYSTEM OR
MOTHERBOARD MANUFACTURER FOR BIOS
UPGRADES.
Suggestions to Resolve the Condition:
1.Apply power to the computer. 
2.Access the system BIOS. 
Set the drive type as None or Not Installed. 
Load BIOS Defaults 
Load SETUP Defaults 
3.Save the BIOS changes and reboot the PC to a
System Boot Diskette. 
4.Shut down the PC after the memory count is
displayed. 
5.Reconnect the power and interface cables to the
hard drive. 
6.Access the System BIOS. 
7.Auto-Detect the hard drive. Ensure that the LBA
Mode option is enabled. 
8.Save the BIOS changes and boot the PC with a
System Diskette. 
9.Partition and format the hard drive via the
operating system. 
10.Reboot the system. On bootup, the screen should
read: 
Verifying DMI Pool Data
Update Successful
The system should continue booting normally.
Other Possible Solutions:
1.Apply power to the computer. 
2.Access the System BIOS. 
3.Disable both the Internal and External CPU Cache.
These features are located in either the "BIOS
Features" or "Advanced Settings" options of the
BIOS Setup.
NOTE: Consult the System or Motherboard User's
Manual for exact location of the Internal and
External CPU Cache settings. 
4.Save the BIOS changes and reboot the PC to a
System Boot Diskette. On bootup, the screen
should read: 
Verifying DMI Pool Data
Update Successful
The system should continue booting normally.
5.After the system successfully boots, re-start the
PC and access the system BIOS. 
6.Enable the External CPU Cache. This feature is
located in the "BIOS Features" or "Advanced
Settings".
NOTE: Consult the System or Motherboard User's
Manual for exact location of the External CPU
Cache setting.
! WARNING ! User's MUST re-enable this feature
for optimal system performance. 
7.Save the BIOS changes and reboot the PC to a
System Boot Diskette. On bootup, the screen
should read: 
Verifying DMI Pool Data
Update Successful
The system should continue booting normally.
NOTE: If the aforementioned suggestions fail to
resolve the issue, contact the system or motherboard
manufacturer to:
Remove the "Clear CMOS" Jumper and reset the
system BIOS 
Obtain a Flash BIOS Upgrade

from pc help;
SYSTEM HANGS AT MESSAGE: "VERIFYING DMA POOL DATA":
You did not say what operating system you are running but I assume Windows 95 or 98. It is possible some Windows
system files are corrupted or perhaps the system doesn't like your ram (if you added or installed ram recently). There
is also a possibility that there is something wrong with your BIOS and you *may* have to update it, but I would avoid
doing that if at all possible.
A quick fix - if the problem is software related - is to:
1. boot to a Windows startup disk (one that matches your operating system). this step assumes that your PC is setup
to boot to the A: drive before the C: drive (via the BIOS SETUP program). If you don't have a Windows startup disk,
you will have to make one on another person's computer that has the same version of Windows. You make one via:
my_computer/control_panel/add_remove_programs/startup_disk
2. run "scandisk c:" to make sure that any file corruption is fixed before going to next step
3. do a "sys c:" from the "a:" prompt to transfer a good copy of Windows system files to c: drive
4. remove the boot floppy, reboot the system and see if all is well.
If that does not solve the problem you may have to reinstall Windows 95/98. Ouch!
I recently had someone bring me a computer that had this DMI error message problem and I tried the "sys c:" method
(with the startup disk) without success and had to entirely reinstall windows 95 (and almost all applications except for
some programs that did not need to be placed in any Program Files directory or other special location) to cure the
problem. However nasty a job that is, it did cure the problem.


Posted on Jun 23, 2008

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1 Answer

My computer won't power on. Tested power supply by shorting green to black wire. Found PS fan seized. Replaced fan. Worked with pins shorted.


Admittedly, this could still be your power supply (PSU). Perhaps you did attach the 24 pin motherboard (MB) connection to a tester, but since the post does not specifically mention this I presume you may not have. Forgive me if that was done.

Assuming the test was only jumping the 24 pin connection verifying that fans kicked on; my guess would be that the PSU still functions. However, it may no longer be producing enough juice to power the PC.

If you have not done so already, I recommend testing the power supply against a tester to verify that you are getting enough voltage to power the motherboard.

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Gateway 503gr has no power, the standby light flashes green when I remove power. Tried new PS and the standby LED stays lit. I then tried both new and old PS disconnected from board and shorted...


Disconnect everything from the motherboard except the power supply connections and cpu fan. Install one stick of RAM and connect your monitor. Then try starting up. See if you get any BIOS boot messages. This will tell you that the board and processor are okay.

With what you say you've tried already, I'm thinking you might have a bad processor. Most every other problem would result in some kind of error like POST beep codes or messages on screen. If the system still doesn't boot with the bare minimum parts installed, replace the processor.

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MB green light on but won't start


your power supply must be exact and both power connections to the motherboard must be connected. the green light will come on if voltage is supplied but will turn on a low voltage alarm which is a buzzing sound. or it just wont do anything

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This Acer AST 160 I'm working on crashed...


Computer stops at verifying dmi pool data. Issue: Computer stops at verifying dmi pool data.
Cause: This issue can be caused by any of the below reasons.
  1. Corrupt boot files on the computer.
  2. Settings for hard disk drive are not correct.
  3. Floppy diskette or CD in computer causing issue.
  4. Boot devices not set properly.
  5. BIOS corrupt or misc. setting not set properly.
  6. Connections loose or disconnected.
  7. Bad Hard disk drive or other bad hardware.
Solution: Corrupt boot files on the computer
If the computer has no bootable files on the drive it is attempting to boot from it is possible that the computer may halt at " verifying dmi pool data..."
To resolve this issue:
  • Boot from a bootable floppy diskette. Ensure that this diskette was made on the same Microsoft Windows operating system that is installed on your computer.
  • Once at the A:> prompt type "sys c:" and press enter. This should report the message "File system transferred." Once transferred remove the diskette and reboot the computer.
If the computer continues to not boot attempt to re-create the master boot record by booting from the bootable floppy diskette again. Once at the A:> prompt type "fdisk /mbr" and press enter. This should return you to the prompt without giving you any message. Once at the prompt remove the diskette and reboot the computer.
Additional information about the "fdisk /mbr" command can be found on document CH000175.
Note: The above information only applies to Microsoft Windows users. If you are running a Linux / Unix variant or other operating system such as OS/2 and the computer is freezing at this DMI message ensure that Linux / Unix has been properly installed first and/or your boot manger is not corrupt.
Settings for hard disk drive are not correct
The computer freezing at "Verifying dmi pool data..." may be caused when the hard disk drive settings within CMOS are not set properly. Enter CMOS and verify that the hard disk drive settings are set properly and/or that it is set to Auto Detect. Additional information about entering CMOS setup is found on document CH000192.
Floppy diskette or CD in computer causing issue
Verify no floppy diskette or CD is in the computer. In some cases the computer may be trying to boot from either of these drives causing issues with the boot sequence.
Boot devices not set properly
The computer stopping at " verifying dmi pool data..." can be caused when the boot devices on your computer are not set properly in CMOS. First, verify that no CD or diskette is in your computer. If a CD or diskette is in the computer attempt to remove this first to determine if it was attempting to boot from it.
If No CD or diskette is in the computer and your computer still halts at the DMI message enter CMOS setup (steps found on document CH000192) and verify that the boot options are set properly. We commonly recommend that the floppy be set the first boot device, hard drive as the second boot device and the CD-ROM as the third boot device.
BIOS corrupt or misc. setting not set properly
If none of the above recommendations have resolved your issue

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I have an HP Pavilion a384x. It will not turn on


First with the computer turned off make sure the switch on the power supply is set to 115v.

If you turn the computer back on and you still get a flashing green light on the back of the power supply and a constant light on the front of the computer with no video, then try replacing the power supply with either a new one or a known working good one.

If that doesn't do it then it has to be the motherboard at that point.

Keep in mind normally on those power supplies, the green light should be constant. So it has to be either the power supply is bad or the moterboard is bad and you'll know when you put a new or known good working power supply in the computer.



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System wont power on unless mb power connector on mb is reset


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If you mean the case switch then you have a faulty one that is sendinga constant signal and locking up the power supply

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verifying DMI( Data Migration Information/or Dynamic Migration Information) pool data refers to hard disk function. check the hard drive to see if it functioning properly.

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If you fan isn't turning like it should, it is definitely a power supply issue. Go out and purchase a power supply with 250-300 watts...thats a good standard wattage!!

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The problem is either:
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The motherboard is faulty
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I suggest that you try the following:
Blow the computer out with canned air, especially the ram slots
Try different ram.

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It's possible you have a weak power supply not allowing it to boot. You would need a power supply tester to test this or try a known good power supply.
You could also try disconnecting all devices that consume power. I had a system where I new all the devices were fine but it would not boot until I disconnected a drive or two.
Since you reset the Bios I had one time where a system would not boot because the hard drive sata position was disabled in the bios. Hope this helps.

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