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Cannot connect to the internet -

I cannot connect to the Internet. Replaced the power cord and still cannot connect. The computer says that my modem is functioning properly yet when I go to install the software from Verizon, it doesnt cannot find the modem.

Donna

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  • Rising Sun Jun 23, 2008

    I cannot connect to the Internet. Replaced the power cord and still cannot connect. The computer says that my modem is functioning properly yet when I go to install the software from Verizon, it doesnt cannot find the modem.

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1 Answer

You need to reinstall modem driver in the device manager . after you install modem driver restart computer.

Posted on Jun 24, 2008

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Computer won't recognize driver


Turn the modem off. Disconnect the electrical power.
Reconnect the electrical power. Turn the modem on.
This "resets" the modem, and you should be good-to-go.

Or, telephone your Internet Service Provider's "Help Desk", and get them to trouble-shoot.

Apr 20, 2014 | ASUS Cg5275 Drivers Restore Recovery Disc

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I just reset my dell computer back to factory setting. How do I now reset up for internet connection. My provider is verizon and I am using internet explorer


You want to reset your internet connection???
If yes then follow the given steps....

Step 1

Turn the modem so that the back of it is facing you. Locate the power supply cord connected to the back of the device.
Step 2

Gently unplug the power supply cord and leave it unplugged for about 10 seconds. If you also have a router connected to the modem, disconnect the power cord of the router as well.
Step 3

After about 10 seconds reconnect the DSL modem power cord. Wait for the status lights on the front of the unit to come on. They may blink at first before turning solid green, or they may first illuminate as orange, then turn green, depending on the modem model. The "Internet" and "Incoming" lights may continue to flicker, this is normal operation for modems.
Step 4

After the modem is reset, reconnect the router power supply if you have a router. Wait a few minutes before resuming normal Internet use.

If you need any kind of technical assistance you can contact support cell

Jan 19, 2013 | Computers & Internet

1 Answer

Connected to wifi but no internet connection


Wireless networks have become an increasingly popular way to access the Internet. Connecting to a wireless network allows you to browse the Internet without having to physically connect any cords to your computer.


Troubleshooting wireless connectivity can sometimes be confusing, because even if a wireless network is not able to bring you to any web pages, often your computer's wireless card will still connect to the wireless network that is being broadcast.


In other words, a wireless network will read "connected" even if it is not connected to the Internet.


Connect to a different wireless network. If there is an alternate wireless network within range of your computer that you legally are able to use (a free public Wi-Fi rather than your neighbor's wireless network, for instance), try connecting to it and browsing the Internet.


If the same issue occurs on the alternate wireless network, you may have an issue with your computer's wireless card or with your Internet browser.


If you are able to connect to the alternate network but still not able to connect to your own, the problem is most likely localized to the wireless network you use at home.


Reset all devices.

The great majority of Internet connection issues can be resolved by a simple reset of all the devices in your home network.


Locate the power cords of both your modem and your wireless router and unplug them (if you use a modem/router combination, simply unplug its power cord) for a full 30 seconds.


Plug them back in and restart your computer.

Try to connect to the Internet using your wireless network after your computer has booted back up.


If the connection still fails, some further troubleshooting is required.

Bypass your wireless router.


If your computer's wireless card is connecting to your wireless network of choice yet you are still not able to access any websites, there may be a connection issue on either your modem or router.


The easiest way to locate the problem is to temporarily eliminate the router from the network. Locate the Ethernet cable that connects your modem to your router and unplug it from the router.


Plug the cable directly into one of the Ethernet ports on your computer and reset the modem in the manner described above.


Now try your Internet connection again. If there is still no Internet access, the problem is most likely with your modem or your computer; contact the technical support department of your Internet service provider (ISP) for further assistance.


If the modem goes online directly connected, your router is causing the problem and may need to be reconfigured. Contact the router manufacturer for further assistance.


Hope this helps


Oct 24, 2012 | Cisco Linksys WRT54GX4 WirelessG Broadband...

1 Answer

I used to have 5 computers hooked to a DLINK router (DI-707) for a LAN and the router hooked to a modem for internet. I changed IP and got a pk500 modem. I can plug 4 computers to the pk500 and get...


This might actually has nothing to do with the router itself, you may need to call your ISP (Internet Service Provider) and let them know you have a new router. They may have to configure it themselves because some modems are not plug-and-play (which means when you get a new router, the modem doesn't automatically recognize the new router.) So, your best bet right now is to call your ISP and they will walk you through it. I faced a similar issue and finally got through by simply calling my ISP, calling the router's manufacturer may do nothing, at least it didn't for me.
Try this: Unplug all internet cords, unplug all power cords. Wait about 30 seconds to 2 minutes. Connect your router to the modem with one internet line, into to the appropriate ports. Next, plug your modem into the power source, and let it run for approximately 4 minutes (or until all of the lights are on and it is ONLINE.) It varies per modem on when it is 100% online. Next, plug your router into the power source, and wait until it loads 100%. Then try plugging into one of your computers, not all, one, and preferably using Windows Operating systems because they detect internet more easily than Mac.
If all else fails, one more troubleshooting to do, and that is to plug your computer DIRECTLY from the modem to the computer via internet cord, bypassing the router. If you get internet from the modem, then it is supposed to work, the router could be the issue. If you are NOT getting the internet, then the modem is the issue.
Lastly, I really think calling your ISP would solve the issue all together. GOOD LUCK!

Aug 23, 2011 | Computers & Internet

1 Answer

How do you set the router up!!! no diagram to hook up to desktop


How you connect it depends on how you plan to use it. Let me explain:

Some people have a dsl line (high speed internet connection) and their modem from their internet provider only has room for one computer cable to connect and use the internet. If the customer has more then one desktop computer they want to connect to the internet, they will need to buy a router. A router provides multiple ports for several computers to connect to the internet at the same time.

If you have a dsl modem already and bought a router to add additional computers to your network - then follow the instructions below to set it up:

Connect your phone cord from the wall into the dsl modem. Plug in the power cable from the dsl modem to the wall and turn it on. Connect an ethernet cable to the dsl modem (ethernet cables are the ones that look like a regular telephone cord but the ends are a little larger) and connect the other end to your router. Make sure you plug this cable into the port marked "ethernet" on your router. There is only one port for your internet connection line coming into the router, the rest of the ports are for adding computers only. Some routers say the word "ethernet" near the port for the internet connection. Others have a picture near or or brackets around it to show that it is different then the others. Plug in the power cord to your router and turn it on. Make sure you turn on your modem first and let it warm up before connecting your router. Modem power on first, then router power on - always.

Now connect an ethernet cable to your router and connect the other end to the pc you wish to use on the internet. Do not turn on your pc until the ethernet cord is attached. Your dsl modem has to be powered up first, followed by your router and then your pc. All in that order.

Your computer should automatically sense the internet connection upon start up. You can verify that your connection is installed correctly and that your pc is sensing it by looking at the bottom right side of your screen near the clock area. You should see a picture of a computer monitor that represents your internet connection status. Sometimes they glow green when they are healthy. Sometimes they show a red X on top of them if they are disconnected from the internet. If you can't find the Icon for your internet connection on the bottom right side of your screen, unplug the ethernet cable from the back of your pc - while watching the bottom right side area and plug it back in again. Watch for a change to locate the icon. Sometimes there is a downward pointing arrow near the clock which needs to be clicked on to open up the area and view the icons.

Thats all! One line from the modem to the router - another line from the router to the pc - and the internet should be up and running fine.

If you bought a router combination modem - then its the same as above - just without a separate dsl modem. (i.e. Connect the power cable from the router/modem to the wall. Connect the ethernet cable to the port marked "ethernet" for your internet connecton and connect the other end of the cord to your pc. Then turn your pc on. Router/modem power on first and pc power on second in that order)

All the lights on your modem should be green and steady - except for the one marked internet or connection which is usually flashing and moving. If you have any red or yellow lights then you need to troubleshoot and correct the problem before your internet connection will work.

Mar 03, 2011 | ASUS WIRELESS ROUTER |WL-520G - RT...

1 Answer

Unable to connect to internet through Linksys WRT160N router. Can unplug it and internet is fine. Tried power cycling the modem and router. Linksys comes up with all lights flashing and will not...


If I understand your problem correctly, you are able to connect to the Internet when you hook the computer directly to the modem, but not when the router is connected to the modem.
If this is the case, then you need to do a power drain on the modem. Power cycling the modem is not enough to clear the NVRAM of the MAC address of your computer. You have to unplug the power cord of the modem for 15 to 20 minutes in order for the NVRAM to reset and allow the modem to recognize the MAC address of the router.
After the modem has been unplugged for 15 to 20 minutes, disconnect the power cable from the router and then connect router to the modem using the Ethernet cable.
Next with the router power cord still disconnected, plug in the power cord of the modem and allow the modem to sync to the network.
Once the modem is finished with its start-up, plug-in the power cord of the router and let it sync to the network.
After the modem has completed its start-up, it should now be connected to the internet.
Good Luck

Dec 30, 2010 | Linksys WRT160N Wireless Router

1 Answer

I'm getting good internet signals to the modem, but am unable to connect to the computer. Any idea why?


How are you connected? USB or Ethernet from the Modem to the computer? Do you have other internet devices on your network? Vonage (Internet Phone Box), Another computer, Gaming console.

If you have 1 device connected - then reset your modem by removing the power cord for 10 seconds.
Replug your power after 10 seconds. Then check and see if your computer has a connection.

If you have many (2 or more devices) on this network then get a Router. and Newegg.com
You can connect as many devices to a router, but the modem will only be one..

These are the most simplest possible solutions. Otherwise contact Motorola. Your Internet service provider could check your modem for signal and communication problems.

Thank you for your fixya.com visit..

Nov 15, 2010 | Arris SURFboard SB5120 Modem

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Arris cable modem


try shutting of your computer then shutting off the modem, the modems have batteries you might have to remove them theres usally a panel on the bottom, in the back you should have a wire for comcast cable and an ethernet chord telephone too if you have everything. also your modem could be broken, i had the same problem

Jun 06, 2008 | Arris Touchstone 450a (CM450) Modem

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Internet Connection drop outs on Belkin ADLS2+ modem router


Try to call your internet service provider. They should most likely resolve your problem. Or, disconnect everything. Plug the cable wire to the back of your modem. Give it 30 seconds. Plug in the ethernet cord from your router to your modem. Plug in the power adapter to your modem and give it 1-2 minutes to start up. Next, Plug the power to your router. Give about 1 minute. Go onto your computer and hit the start menu, go to the control panel. Look for internet connection and click on it. Find you internet connection, right click, and hit properties. Click on TCP/IP. Make sure your settings are on automatic. Then try your internet.

Mar 22, 2008 | Belkin (F5D7633UK4A) Wireless Router

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