Question about Canon MX300 Office All-In-One Printer

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My Cannon mx310 had a paper jam and ever sense it has not printed right, vertical lines don't line up and on one side of the page the type is all blurry, I have preformed a print head alignment but it did not help. Any suggestions would be appreciated.

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To prevent damage to the printer, check the information that came with the printer to see how to remove paper jams. Depending on the printer and where the problem occurred, you might want to try one of these options:

Go to the printer, check for messages in the status or display area on the printer that might tell you where the problem occurred, and then complete any steps provided to remove the paper jam. If the printer does not display information about the problem, check the information that came with the printer. If the printer is connected to a network domain, contact a system administrator or your company support desk for assistance.

Some printers offer a button that you can press and hold, or another paper feed option that you can use to try to extract paper without damaging the printer.

You might need to open the printer casing and remove the paper that is causing the problem. Before you do, check the information that came with the printer to see if you should turn off the printer or take other steps to prevent injury to yourself or damage to the printer.
You should also check if opening the printer casing will void the warranty or any repair agreements that you've purchased or that came with the printer. For information about agreements, check the retail and manufacturer information that came with the printer.

You can also refer to the pdf given below for
Basic Printer Troubleshooting PrinterDisplay Errors

link2 http://www.ehow.com/how_113772_troubleshoot-recurring-printer.html

Posted on Jun 23, 2008

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Ok you have probably pulled the printer head out of alignment,and it may need the software program re - installed to correct it here, I've had the same problem with the end result being re- installing the software. please rate This !

Posted on Jun 23, 2008

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Check this link http://www.ehow.com/how_2005966_clear-jam-canon.html
Start the troublshooting from that link.

Hope that helps.......

Posted on Jun 23, 2008

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It sounds like the paper jam damaged the printer. I recommend you take it to a professional unless you know how to replace a few parts. if you feel like replacing some parts, let me know. please review our list of professionals for one near you.
Ken

Posted on Jun 23, 2008

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