Question about Toshiba Satellite Computers & Internet

2 Answers

I have a toshiba satellite and after the most recent windows update my external mouse stopped working and says driver malfunction when i plug it in... i have tried everything system restore driver updates... and still notihng.. but my i phone plugs in and works fine i have even tried 3 other styles of mice..

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  • Toshiba Master
  • 1,727 Answers

I moved you out of HP
it is NOT a HP product.
no OS stated, windows what?
no
toshiba satellite model stated.
what mouse, PS/2 , USB or with a green mouse adaptor.?
i cant see what mouse is there? of the many possible.

my guess, is , not the mouse, here ill guess like mad.
running XP ( the dead OS and virus magnet)
you are connected to internet and internet works ok.
but PNP is dead now at MS. microsoft. so mouse drivers
heck all drivers are a problem now,,, as with every one using a dead OS.

The mouse , will work , if USB if.
1: internet connected.
2: not XP or VISTA.
3:that uSB port is ok.
4: the mouse is good. USB.

does the Device managers show it found the mouse.
and clicking update (right click mouse) work>?
it wont work in XP because XP is dead.
small chances will work if using very old mouse
and the driver is found in the local driver cache,windows.
it is windows right?
that is the best I can do blind, cant see what PC that is , its age, model or OS you run or what mouse you have. model.

Posted on Dec 30, 2017

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  • Expert
  • 113 Answers

Try opening Device Manager in Control Panel and deleting the driver. Reboot, plug the mouse in again and see if that works.
Alternatively try restoring your PC to before your last update.

Posted on Dec 30, 2017

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SOURCE: HP Pavilion DV8000 Laptop USB problem

did you try reloading the BIOS drivers?

Posted on Apr 14, 2008

SOURCE: Touchpad Not Working

those laptops have a button just over the touchpad if the light in it is orange/redish its of if its blue its turned on if the touch pad doesent work while its a blue ligt it may be some thing wrong with it.

Posted on Jan 02, 2009

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PCMann7384
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SOURCE: touch pad refuses to work

Try going to Toshiba's support page and re-install the driver for the touchpad. If this does not work. You may need to replace the touchpad itself.

Posted on Apr 16, 2009

big_al_1982
  • 95 Answers

SOURCE: toshiba satellite L505D GS6000 mouse freezing

reinstall the driver for the mouse touchpad

Posted on Feb 23, 2010

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1 Answer

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When the curser freezes, first press the windows button to see if the entire computer is frozen. The windows button is in the lower left of the keyboard near Crtl and Alt buttons. If the computer is still working, then i would start with the software that is running the mouse. I think Toshiba has their own proprietary software that runs their mouse pads. Try to update the software through Toshiba's website. If that does not work, i would try updating the driver for the mouse. If that does not work, you may want to contact Toshiba for more detailed assistance.

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Press the "Fn" and "F9" keys simultaneously.
Test your touchpad. If it works, it was simply disabled. Press the same key combination any time you want to toggle your touchpad on or off.
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Click the link in the Resources section if you are using a Toshibaicon1.png Satellite with Windows Vista. Follow the onscreen prompts to download and re-install the driver.
Open a web browser and navigate to Synaptics.com if you have a different Toshiba model or operating system. Synaptics brand touchpads are used in all Toshiba laptops, and this site provides a generic driver.Hover your mouse over "Support" on the top menu, then select "Drivers" from the drop-down menu.
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If this fails to reload the driver then right click on the keyboard item that says Unknown and select Update Driver Software.

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1 Answer

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Toshiba has released a few different advisories related to its Satellite line of laptop computers having keyboard problems. Remember that damage caused by liquid or physical damage is not usually covered by warranty.

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On Satellite models 1955-S801, 1955-S802, 1955-S803 and 1955-S804, the BIOS (system utility setup program) had trouble reading the firmware for the wireless keyboard. BIOS version 1.40 repaired this problem. The BIOS flash program can be downloaded from the Toshiba website. http://askiris.toshiba.com/ToshibaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=286356xml&sliceId=&dialogID=124900040&stateId=0%200%2084585964 b> Satellite 1955 Text Anomaly b> Toshiba reported a strange, software-specific problem between the Satellite 1955-S801 and S803 computers and Microsoft Word and Excel. Users who held down the shift key for more than five seconds while using the arrow keys would see their highlighted text disappear. The only provided solution was to use an external keyboard attached with a PS/2 connection or to release the shift key if pausing while highlighting in those programs. General Troubleshooting for Satellite Keyboards b> For general concerns about the keyboard -- if it doesn't appear to be working -- try these few steps. Use the keyboard before Windows loads: hit F1 on the first screen that appears after turning the system on. If they keyboard works here, it's probably a Windows problem. Try attaching an external keyboard; if it works, the internal keyboard is likely broken.
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b>

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1 Answer

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