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Sony DAV-HDX465 code C:31:00

When I go to the DVD mode I get the message wait then C:31:00. The user manual says this code means the DVD is loaded incorrectly, insure the DVD is loaded correctly. There is no DVD in the unit and the drawer won't open. How do I clear the logics other than turning the unit on and off.

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  • lampss Aug 31, 2008

    yeah, i have the same problem, except some how there are two disks on top of each other in the disk tray. i'm in the process of taking it apart in attempt to get the other disk out of there, but its proving to be rather difficult. i suggest you do the same and investigate internally. if you figure out how to get the main disk bay apart let me know

  • kuzmickis Feb 07, 2009

    I have the same dam problem . Its easy to clear out any discs in the tray ,just slide them toward yourself (with front of unit facing you)them pull them slightly up and out . The code problem still remains,sony techs tell you to try and reset the code in the menu screen with your remote on your TV but I cant seem to get any picture when that code is still there so im at a loss, if anyone can help please leave some info thanx.............

  • drnorwood Mar 10, 2009

    I have the same problem with a Sony DAV-HDX277WC.

  • Anonymous Apr 21, 2009

    I have dvd's in my system. I was trying to unload one of them. When I turn the unit on, it says please wait.............then C 31 00 comes up. It won't let me eject or anything.



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How to change the area code for sony dav-sb100 dvd player

Click here to download the user manual to this device. It will have all the details.

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Sony DAV-C700, DAV-S400, DAV-S500, DAV-S800, CMT-S9D region free unlock code


The DVD Upgrade is an advanced modification to your DVD player, which adds extra features and enables you to get more from your machine. The upgrade supplements the DVD player and in no way harms the playback quality or removes any performance features of the machine.

Players Supported

The following DVD players are supported by this version of the DVD Upgrade:

 Sony DAV-C700
 Sony DAV-S400
 Sony DAV-S500
 Sony DAV-S800
 Sony CMT-S9D

Macrovision & CGMS disable

All DVD players have a system called Macrovision built in to the player, which is designed to stop the copying of DVD discs to video. However, this system can have adverse affects on some projectors. For this reason the DVD MOD Upgrade disables Macrovision to solve any problems.

User manual

Put your player into „Standby“ Mode and enter one of the following commands if necessary:

Remote control command Function
[0] [ENTER] Default Default region code on the player
[1] [ENTER] Region 1
[2] [ENTER] Region 2
[3] [ENTER] Region 3
[4] [ENTER] Region 4
[5] [ENTER] Region 5
[6] [ENTER] Region 6
[7] [ENTER] Region 7
[8] [ENTER] Region 8
[Arrow down] [ENTER] Only play DVDs with the selected region; auto switching OFF
[Arrow up] [ENTER] Default Auto switching ON
[PREV I<<] [ENTER] Enable video interference impulses (Macrovision ON)
[NEXT >>I] [ENTER] Default Disable video interference impulses (Macrovision OFF)
[Arrow left] [ENTER] Enable user operation prohibitions* and access restrictions
[Arrow right] [ENTER] Default Disable user operation prohibitions* and access restrictions

* The DVD can no longer prohibit you from using the fast-forward, chapter change or Audio-/Subtitle-/Angle switch. You can no longer be forced to watch intros. Just press [TITLE] or [DVD MENU] and select PLAY.

on Mar 02, 2010 | Electronics - Others

1 Answer

I get a locked message when trying to eject the dvd from my sony dz660

Believe it or not, this is in the users manual for this model. Unfortunately, Sony says to
"Contact your Sony Dealer or authorized Sony service facility"

The manual is available here

Or select the manuals tab on this SONY page to get to the link above...

Sorry I cannot be moe helpful, but Sony designed a really strang system that is designed to trap your disk for some reason.

Please rate me.


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This is a common problem with sony it means unplug me or i will explode, it is a protection of the heat sync and usually means that a cooling fan has shorted out. If under gurentee return to Sony for repair if not under guranebntee as is generally the case check on the net for a replacement fan motor - as far as i know sony were sourcing thier fanns from Sunon there is a German based headquarters - just google sunon europe

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