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Sony DAV-HDX465 code C:31:00

When I go to the DVD mode I get the message wait then C:31:00. The user manual says this code means the DVD is loaded incorrectly, insure the DVD is loaded correctly. There is no DVD in the unit and the drawer won't open. How do I clear the logics other than turning the unit on and off.

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  • lampss Aug 31, 2008

    yeah, i have the same problem, except some how there are two disks on top of each other in the disk tray. i'm in the process of taking it apart in attempt to get the other disk out of there, but its proving to be rather difficult. i suggest you do the same and investigate internally. if you figure out how to get the main disk bay apart let me know

  • kuzmickis Feb 07, 2009

    I have the same dam problem . Its easy to clear out any discs in the tray ,just slide them toward yourself (with front of unit facing you)them pull them slightly up and out . The code problem still remains,sony techs tell you to try and reset the code in the menu screen with your remote on your TV but I cant seem to get any picture when that code is still there so im at a loss, if anyone can help please leave some info thanx.............

  • drnorwood Mar 10, 2009

    I have the same problem with a Sony DAV-HDX277WC.

  • Anonymous Apr 21, 2009

    I have dvd's in my system. I was trying to unload one of them. When I turn the unit on, it says please wait.............then C 31 00 comes up. It won't let me eject or anything.


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