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I can't get Scan to e-mail working on my C2500 or 3260C printers. It keeps saying "sender's name not specified" but the Senders Name button is grayed out and can't be selected.

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User Tools -> System -> File Transfer

Look for "Auto Specify Sender Name" (might be on 2nd page of settings) and set to "On". You also have to have specified an email address for the printer in the SMTP setup, I think.

Posted on Dec 22, 2008

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At the physical printer under systems settings/file transfer set the auto specify sender name to on.

You need the admin logon details.

Posted on Jan 04, 2013

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Fax forword ricoh mp171


Print documents received and forward to a specified end receiver. This is useful if, for example, you are visiting another office and would like a copy of your documents to be sent to that office.
You can also specify a "folder" as the forwarding destination.
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  • To use this function, set [Forwarding] under [Administrator Tools] to [On].
  • The Forwarding function does not forward documents received with Memory Lock.
  • You can select end receivers only from among destinations programmed in the Address Book. You cannot specify programmed transfer stations as end receivers.
A fax number, e-mail address, IP-Fax destination, and folder can be set as the forwarding destination.
When you wish to change the end receivers depending on the senders, specify the end receivers by the senders, at "Program Special Sender". Documents not received from specified senders are sent to the destination specified in this function. For details about programming special sender, see "Program Special Sender".
You can set whether or not to print the forwarded documents on this machine in "Parameter Setting" (switch 11, bit 6). See "Parameter Settings".
Deleting a destination specified as a forward destination from the destination list causes the settings of the forward destination to be deleted, so they must be registered again. When a destination is changed, a document is transmitted to the new destination. If there is no destination of the specified type, you can set which destination to be used as an alternative destination in "Parameter Setting" (switch 32, bit 0). See "Parameter Settings".
You can program one of the User Function keys with operations for this function. See "General Settings/Adjust".
If you have specified a folder for forwarding, you can specify the file format used for forwarding in "Parameter Setting" (switch 21, bit 3). See "Parameter Settings".
User Parameters (switch 37, bit 4) on the Fax Features menu allows you to include the sender's name in the names of files sent to folders. However, garbling of the file name and data loss can result if the receiver's operating system cannot accept certain characters in file names. To prevent this, use User Parameters (switch 37, bit 5) to limit the file names to plain characters only. If you limit file names to plain characters only but errors still occur, disable display of the sender's name in the file name of documents forwarded to folders. For details, see "Parameter Settings".
Using the parameter setting (switches 38 and 39), you can specify the maximum number of resends that the machine attempts if it fails to forward a fax (including faxes from special senders) to a folder destination, and the interval between the resend attempts.
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or download the operations manual to guide you here ..http://support.ricoh.com/bb_v1oi/html/oi/re/model/mp171/mp171en.htm

Mar 24, 2013 | Ricoh Aficio Office Equipment & Supplies

2 Answers

Hi we have just installed a gestetner asm645 (i think thats its name), and want to delete the old companies accounts as when we try to scan something it says it needs a "senders" account to scan...


can delete user accounts under system settings. Press the button marked 123(where you get your meter reading). under system settings go to administrator tools and address book managments. can delete user accounts and create new 1's. Or you can trun the user authentcation off. Then no code is needed.

Sender - under system settings go to file transfer. input your smtp and managers account email. When programing user in address book look for add as sender and input the email address. When emailing you can select sender and destination. If the user is not set up as a sender the list will be empty and you would not be able to select a sender. set up a user (email) that any one can use.

Jan 21, 2011 | Gestetner Copier

1 Answer

How do I print envelopes?


Hi,
If you are using Microsoft Office 2007, open Microsoft Word and click the Mailing (Mail merge?) tab. (Sorry, I use the French version, so I do not know exactly how the tab is called. In French it is publipostage). Click the foregoing tab. At the left of the menu bar you will see the image of an envelope and the word Create. Click the small down arrow under Create and click envelope. The wizard opens to allow you to configure the dimension of the envelope.

47587e5.jpg

At the top you enter the the name and address of addressee and at the bottom the sender's name and address.
By clicking one of the two envelopes or the options button you can configure more (dimension, feeding face-up or face down, etc.)
Once the envelope is configured, you insert a stack of envelopes according to you printer specifications, and press the Print button.

As you do not specify the model number of your printer I am unable to tell you exactly how you feed the stack of envelopes. Sorry.

Hope it helps.

Dec 06, 2009 | HP Office Equipment & Supplies

3 Answers

Sender not specified ricoh mpc5000


go into user tools file transfer settings then enter anadmin email address then theres a box that says auto specify sender name select that.

Apr 02, 2009 | Ricoh Aficio AP3200 Laser Printer

1 Answer

When try to scan to email after the configuration was done,it displays message (sender has not been specified) And :Updating the destination the list has failed: also displays at button of MFP display...


at least one of the destinations in the copier address book has to be designated as a sender. or, set the "auto specify sender" to on, as long as their is an e-mail address programmed in the administrator e-mail address section.

as far as updating destination list failed. if you are using scanrouter, you need to make sure that an i/o device is set in the scanrouter program. if you are not running scanrouter, turn the delivery option (or delivery server) to off, in the file transfer section of your copier.

this should solve both problems.

Apr 01, 2009 | Ricoh Office Equipment & Supplies

3 Answers

Xerox Workcentre 4150 having problems setting up Scan to Email


  1. Print a Configuration Report. See the Related Items below for additional information.
  2. The following fields should be set as indicated for scan to e-mail to be properly enabled and set up:
    1. Under the Installed Options section, Email field: Installed / Enabled
    2. Under SMTP Setting section, SMTP Host Name or SMTP Server IP Address field requires a valid entry.
    3. Under SMTP Setting section, Default E-mail Address field requires a valid entry.
If the WorkCentre is a network connected configuration, it will arrive with the E-mail service enabled. The copier-only model is not network connected and cannot perform Scan to E-mail.
NOTE: E-mail is enabled at factory, by default. If the E-mail button is not available on the All Services screen, enable E-mail in the Tools mode.
Before starting the setup procedure, make sure the following items are available or have been performed:
  • Make sure the WorkCentre is fully functioning on the network. See the Related Items below for additional information.
  • E-mail service must be available (enabled).

    NOTE: E-mail is available by default.

  • Make sure the TCP/IP protocol is set up and the HTTP protocol is enabled on the WorkCentre; both protocols must be fully functional.
  • Obtain the IP Address of a functional SMTP mail server that accepts inbound mail traffic. See your Network Administrator for additional assistance.
  • Make sure the DNS settings are configured correctly and obtain the Domain Name address, if applicable. See your Network Administrator for additional assistance.
  • Create an E-mail account which the WorkCentre will use as the default 'From' address.
  • Test the E-mail account by sending an E-mail to the WorkCentre account. This task should be completed at a mail client on your network that supports SMTP.
To access E-mail settings using Internet Services from a web browser window:
  1. From a computer, open the CentreWare Internet Services (CWIS) window. See the Related Items below for additional information. The main CentreWare Internet Services window will be displayed.
  2. Click [Properties], click [Connectivity], click [Protocols], and then click [TCP/IP].
  3. Enter the Domain Name in the Domain Name field. For example, type: abc.xyz@company.com in the field.

    NOTE: It is only necessary to configure the DNS settings if Host Names are to be used.

    If Dynamic Addressing has been set on the WorkCentre (DHCP or BootP) the Domain Name will not be accessible. To be able to access the Domain Name, select [Static] from the IP Address Resolution menu list.

  4. Scroll to the bottom of the window and click the [Apply] button to implement any modifications.
  5. When prompted, enter the current Tools mode information in the Username and Password fields.

    NOTE: The default Username is 'admin' and Password is '1111'.

  6. Select [SMTP Server] from under the Internet Services Protocols section.
  7. Select either [IP Address] or [Host Name] and then enter the Host Name, or the IP Address and Port Number (1 - 65535) of the SMTP Server. The default Port is 25.
  8. Place a check mark in the Server Requires SMTP Authentication check box if required.
  9. Enter the Login Name and Password.
  10. Click on the [Properties] tab. The Properties window will be displayed.
  11. Click [Services], click [E-mail Settings], then click [E-mail Setup]. The E-mail Setup window will be displayed with the following list of options:
    • Scan Resolution
    • Attachment Type
    • Output color
    • Date / Time stamp on PDF documents
    • 'From' and 'To' Security Options
    • Auto send to self
    • Specify default Subject field text
    • Specify default Message Body text
    • Specify default Signature text
    • Programmable SmartKeys
    • Choose E-mail / Fax Forwarding rules
    • Choose Confirmation Sheet rules
  12. After making any required selections, click on [Apply

Mar 31, 2009 | Xerox WorkCentre 4150 All-In-One Laser...

1 Answer

Sending faxes but not able to receive


you need to go into the set up menu and look for where it says easy receive. press the set button and you should be good to go, am a brother tech. let me know what happens.

Dec 15, 2008 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

How do you remove the "sender not specified" prompt from Ricoh multifunction copiers for sending emails?


All the new generations of copiers (the big ones) have the ability to send a scan by email. That interface named "web monitor" (it's a generic name!) need to be correctly configured.
Will be to create an email address (virtual) of copier, which has an insert in the address book and to assign them a name. You choose as default sender name.
ex. email address: name@your_domain_name.com (ricoh-scan@abc.com)
ex. name of address: name_of _scanner (Ricoh_scanner)
It is necessary for email protocols (in the email header) witch it says to the receiver: I'm mail from xyz@abc.com, please replay address is xyz@abc.com, etc.

Sep 23, 2008 | Ricoh Office Equipment & Supplies

7 Answers

Scanning - error: Sender's name not selected


Finally figured this out!!

Go to: UserTools - System Settings - File Transfer Tab - page 3 of 3 - Auto-Specify Sender Name - <ON>

Jan 30, 2008 | Ricoh Aficio 1515MF All-In-One Laser...

1 Answer

Hp office jet 4315


I have a HP Officejet 4315 All-in-One Printer
Won't print on paper. Possible cause or reason?
Thanks
reidcm@gru.net

Oct 12, 2007 | Compaq Inkjet IJ650 Printer

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