Question about Office Equipment & Supplies
I have recently purchased a Cp9800dw. I am printing from iphoto on a ibook g4 using OS 10.3 .9. I am having 2 seperate problems.
1 • the printer will only print one photo at a time. if i put through more than one image, it begins processing the job then part of the way through it cancels
2• the colors are are appearing very brownish/yellow in comparison to their appearance on screen. On my old printer there was an option in the print menu to adjust the colors but i can't seem to find the same or similar function on this printer.
Thank you for your time and assistance and i look forward to hearing from you.
IT IS POSSABLE THAT THE PRINT HEAD ARE DIRTY THEY HAHVE MATCHING BOARDS TO THE TONER CARTRIDGE BOARDS UNPLUG THE MACHINE AND CLEAN THE PRINT HEAD WITH ALCOHOL IF IT DOESN'T WORK THE BOARDS HAVE FAILED
Posted on Dec 31, 2007
You can try see if this may do it.
Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.
In the window that opens (Services) look for "Print Spooler" on the right
Right-click "Print Spooler" and select "Properties".
Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".
Make sure the 2 text boxes underneath say "1" in them.
Click Ok until you are back at the Services window, close it and you're good to go.
Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.
The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Mar 02, 2010
SOURCE: error occurred SC285
I'm having the same exact problem. Has anyone come up with the answer to this issue? Our printer was dropped a little and hasnt worked quite right ever since.
Posted on Apr 01, 2010
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