Question about Xerox XG-91D 19" LCD Monitor

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Xerox XG-91D 19 in. Flat... Problem

Just recently I have experienced a problem with the monitor displaying a screen of anything meaningful after boot up. Previously the screen would display the Xerox logo briefly, then the Windows XP logo, and eventually bring up my password screen. Now there is like a very quick flicker of the Xerox logo, and then just a very dim blue/black screen with nothing on it.

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  • Samgirl316 Jul 04, 2008

    I am have the same/similar problem. I turn on the monitor, the "Xerox" logo comes on briefly, then I will see whatever should appear from my computer for one second, then it goes black. I can turn the monitor off and then back on again, and the same thing will happen. Any suggestions? Thanks.

  • Zayness Aug 09, 2008

    Have exactly the same problem - this stinks bigtime - has anyone contacted Xerox - that is what i'm going to do next - they should recall these.

  • Samgirl316 Aug 15, 2008

    Hi Zayness, if you call Xerox please let me know what you find out. I didn't call because the monitor was given to me by a friend and I assumed it was also out of warranty. Thanks.

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If you look on the back of the monitor it has the name of the manufacturer - which I googled and found this warranty information: http://www.sylvania-displays.com/Support/warranty.html

If you already know that your monitor is out of warranty but want to try to figure out what's wrong with it, these are the contact numbers:
California:
PTI
7373 Hunt Avenue
Garden Grove, Ca 92841
Phone: 714-799-3899
Fax: 714-379-6290
Hours: 8AM to 6PM Pacific Time
Texas:
PTI
10849 Kinghurst Suite # 120
Houston, TX 77099
(281) 530-4100
(281) 530-4104 fax
Hours: 8AM to 6PM Central Time
For further warranty information, please contact our Customer Service Department
Call our toll-free service number at 1-800-776 8439 for out-of-warranty service rates.

Posted on Jan 10, 2009

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Posted on Jan 02, 2017

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NO PICTURE


Hello,

These are great monitors but the power supplies have a bad habit of failing. We have an article posted on our web site at: http://www.ccl-la.com/blog/index.php/xerox-xg-91d-monitor-repair/ That shows what goes out, how to get to the boards and a full parts list to do the repair. If you don't want to do the repair yourself we do offer a repair service, that information can be found here: http://www.ccl-la.com/blog/index.php/service-request-form/ If you have any questions please let us know.

I hope this helps, if so please rate our solution.

CCL_Tech
Corporate Computer
www.ccl-la.com

Apr 30, 2010 | Xerox XG-91D 19" LCD Monitor

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My Xerox XG-91D LCD Monitor start, display briefly (about 1 or 2 secs) then goes back. any solution in this case? mention that i use with a dvi-i adaptor on a vga graphic card. thx


I would try VGA to VGA hook up first to narrow down the problem before start taking the monitor apart.
Most common failure in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). See example of failed monitors to get some ideas of what goes wrong: http://s807.photobucket.com/home/budm/allalbums
Post back what you see inside so we can guide you further.

Apr 01, 2010 | Xerox XG-91D 19" LCD Monitor

1 Answer

Flat screen monitor is dim, no back light


Check to see if you do have 12vdc feeding the Inverter board, check the power supply for bad caps also. The inverter will have surface mounted fuses also, check them also. See example of failed monitors here: http://s807.photobucket.com/home/budm/allalbums

Jan 17, 2010 | Xerox XG-91D 19" LCD Monitor

1 Answer

The connector on the monitor is different than my computer how can it be hooked up the monitor is a xerox xg-91d


Most tech stores have adapters for this kind of issue. Try BestBuy, CompUSA, or Radio Shack. I would call first and describe what two ends you need the adapter for, i.e. 15-pin male --> 15-pin male. If you are trying to connect an Apple device with a PC device, they have adapters for that too.

Mar 31, 2009 | Xerox XG-91D 19" LCD Monitor

1 Answer

Compatible with macbook?


Yes. if the macbook has DVI out. Do you have the correct adapter? DVI, you can't use the VGA adapter, you need the appel DVI out adapter.

Oct 04, 2008 | Xerox XG-91D 19" LCD Monitor

1 Answer

Logic board for xg-91d serial number E98Z5501032U


I can repair your Main logic board. I do repair work on ebay. my I.D. ecking767. Or search for Xerox under Computer and Networking

Nov 12, 2007 | Xerox XG-91D 19" LCD Monitor

1 Answer

Xerox XG-91D 19 in


it look like you need an inverter

Oct 11, 2007 | Xerox XG-91D 19" LCD Monitor

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You will most likely need to update the drivers for the video card to be recognized by Vista.

Sep 04, 2007 | Xerox XG-91D 19" LCD Monitor

1 Answer

XG-91D (Black) 19 in. Flat Panel LCD Monitor


Partition shows up as a MS-DOS partition This utility is designed save information you may be working on when it goes into sleep mode or when your battery becomes low on power.


Computer questions and answers listing 700 - 800 CH000735, How do I disable the power, sleep, or wake buttons in Windows?


Good Luck, please dont for get to Vote, Thank You.

Aug 03, 2007 | Xerox XG-91D 19" LCD Monitor

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