Question about Motorola Mobility RAZR V3m Cellular Phone

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Invalid Battery Message

My phone sometimes displayes an "invalid battery" message--what the heck does that mean as there's nothing in the owner's manual about this code? I cannot charge the battery when this message is displayed. 9 out of 10 times, shutting the phone off and turning it back on clears the message. Today I had to R&R the battery to clear the code.

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  • wb7tls
    wb7tls Aug 02, 2008

    My Razr failed for no apparent reason but when a replacement phone arrived I got the invalid battery error with the "new" phone and the old battery. I had never seen the battery invalid code (same battery on both phones) with the last phone before it failed. Maybe the phone failure and battery problem was related?

  • rayv333 Sep 05, 2008

    I have the razor v3 and get the invalid battery message. I have changed the battery with a factory battery, cleaned terminals, pulled battery out and card to reboot and did a master reset yet I still get the message and the battery won't charge. Any solutions out there?

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My Motorola v325 was having the "invalid battery" message. We took it to Batteries Plus, where we'd bought the battery last year. They said that it happens when there's a blown circuit board in the battery (apparently all Lithium Ion batteries have a circuit board). They actually swapped our old battery for a new one at no charge and it works fine again.

Posted on Oct 22, 2009

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I dont know much about cell phones, but im gonna say that maybe you should try and get a new battery for it and see if that works

Posted on Jun 23, 2008

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Go to tech support at your carrier it is a problem with certain serial numbers with the battery. If you go to verizon they will replace it with a new one because its a recall on the battery. I have both the V3M and the V325 and they both had the same problem and they said it was due to the recall on them

Posted on Jun 27, 2008

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