Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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Western Digital 500gig external drive

My drive will not come on my computer. When I try to access it, it says i need to format it. I have some important stuff on it. wha'happ'nd???

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It sounds like hard drive data may be corrupted. This could be due to a number of things. A power failure, hardware failure etc.. If the drive will not even let you access it you'll probably have to just format it im afraid.

- John

Posted on Jun 23, 2008

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Unit downloaded fine ad the did the back up of the drive fine.started the updates and the firmware stopped and then the drive locked up how to access the drive again after reboot nothing shows G: F:


  1. To restore the Western Digital icon to the drive letter for the external drive in "My Computer".
  2. Please go to the Western Digital Download Library and download the WD Logo Icon which has a file name of External Icon.zip when you download it.
  3. Save the file to your desktop and use a file compression software like Winzip to extract the files inside the .zip file to your desktop. When it's unzipped, it will create a folder named "ExternalIcon" on your desktop.
  4. Double-click on the ExternalIcon folder. It will open a Windows Explorer showing a folder named, Autorun, and a file named, Autorun.inf.Double-click on My Computer and it will open.
  5. Double-click on the driver letter that represents the Western Digital drive you want the icon on and it will open.
  6. Highlight the Autorun folder and the Autorun.inf file. Right-click on them, and left-click on Cut when the Menu appears.
  7. Right-click in the open space of the drive that you opened in the new Explorer window, and then left-click on Paste.
  8. Close both Explorer windows, safely remove the external hard drive by using the Safely Remove icon in the system tray, shut down the computer, and unplug the external drive from the computer.
  9. After you reboot into Windows, reconnect the external drive to the computer again, and the Western Digital Icon should now be displayed with the drive letter in My Computer.

If these steps do not correct the problem, you will need to re-format your External Hard Drive ***WARNING*** FORMATTING A HARD DRIVE WILL ERASE, YOU WILL LOSE, ALL DATA

Mar 18, 2011 | Western Digital My Book Essential 500GB...

2 Answers

Unable to access files


To access the files off the hard drive another way - remove the hard drive from the case and connect it to an USB hard drive adapter and then plug it into a working computer's USB port. If the computer see the hard drive as an external hard drive/storage device and you can open the folders and files then backup your data. This also indicated the hard drive is OK and the Western Digital case/electronics is faulty.
To use this as an external USB hard drive, put the hard drive in an USB adapter case.

Sep 09, 2010 | Western Digital 320GB MyBook External USB...

1 Answer

WESTERN DIGITAL WBDAAR3200ABK-00 EXTERNAL HDD NOT WORKING


Every time windows tells you to format the drive, copy your data to your computer then format it. when windows detect problems on the drive, it will launch ckdsk, well i dont know hoy to fix it, try plugging it in then reboot.

May 02, 2010 | Western Digital Elements powered by WD 320...

1 Answer

External hard drive - can't access files


If this is a new drive, you likely just need to format it. http://support.microsoft.com/kb/313348 There is a link to the Microsoft page on formatting in XP. If you have a different version of windows, just search google for format hard drive.

Mar 16, 2010 | Western Digital Hard Drives

1 Answer

My WD ext hard drive will not be accessed by my computer


If the drive is new, you may need to format it. If you already have data on it, then DO NOT format it.

If it is new, you'll right click on the drive icon and click format. After the drive is formatted, you'll be able to open the folder for the drive.

Feb 01, 2010 | Western Digital 500GB My Book Pro-External...

1 Answer

Drive is detected by computer but when tried to access it, computer freezes up and cannot access external hard drive


First attempt to format it. If that doesn't works, restart your computer and acces the BIOS SETUP menu, and check if the drive is well read by the BIOS. If that doesn't work, then you may have to call the warranty.

Nov 20, 2009 | Western Digital External USB 2.0 80 GB...

1 Answer

External Hard Drive will not show up. Tells me to format it.


I have a Western External Hard Drive 320 and when I plug it in the computer will recognize it and allow me to access my files but after a short while if I go to click on a file t open it the WD 320 will click off for a minute and then reappear in the auto run mode.

Jun 20, 2009 | Western Digital Passport 320GB External...

1 Answer

Computer won't detect new HDD as master when booting


You can do this!

1. Connect your 500gig drive as the slave of your smaller boot drive.
2. Go to http://freewareapp.com/western-digital-data-lifeguard-tools_download/ and get the Western Digital Lifeguard tools.
3. Run the executable to install WD tools.
4. Run that application.

You'll notice there is a Drive to Drive Copy utility. This will clone your new 500gig drive from the smaller drive. When the utility finishes copying the drive, shut down. Remove the smaller drive, and set your 500 gig drive as master/single. Reboot, and you should be running off the new drive.

It is possible that your old drive was an IDE drive and your new one is SATA. If so, you may need to enter Setup on the reboot, go to the Boot menu, and set the boot device to the new drive type.

Mar 02, 2009 | Hard Drives

1 Answer

Western Digital MY BOOK 500gig - Drive does not appear


Check the driver letter assignement, and make sure there is no conflict on that (happened to me on my laptop as well).
I found out by reading this: www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

Definitely don't format if not required, you can first try to restore the MBR.

Mar 01, 2009 | Western Digital My Book Essential 1TB...

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