Question about Garmin zumo 550 GPS Receiver

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Lost my vehicles

I downloaded the last update and since that, I lost my vehicles, I cannot download either. It says file extension is not recognized and trying to deal with garmin with any problems is not easy. I called them and they tried to help after 2 hours of trying the support guy was transferring me to software support and we got cut off. Last time i tried calling there was another 35 minute wait. I have emailed them with my problem and they told me to download the vehicles!!!!! Can you help me. Also since the last update it seems to give some strange directions.

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Go to http://www8.garmin.com/products/webupdater/howtoinstall.jsp, select download webupdater, choose run(install) instead of save, run the webupdater to check if your device needs updates like firmware, bluetooth, gps....after that you'll find a whole lot of language and text stuff (pick the ones you need only) and a bunch of vehicles....I don't think it comes any easier....

Posted on Jul 23, 2008

  • Marcel Bakker
    Marcel Bakker Jul 28, 2008

    I reread your request, I don't understand where you get the file extention not recognized. If it's on the computer, that figures.

    The vehicles can only be displayed by the GPS, unless you have special software on the computer that can handle the file.

    Doesn't it show any vehicles at all?

    And whats with the strange directions?

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