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A refund of subscription - Computers & Internet

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Hi,

can you please describe your problem.

Posted on Jun 23, 2008

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What subscription are you trying to get refunded. If you provide me with some more details i can assist you further.

thanks,
Nate

Posted on Jun 23, 2008

  • Nathan Ayers
    Nathan Ayers Jun 23, 2008

    you can cancel the subscription by calling the company and asking for a refund. Alternatively you can call the financial institution you used for the transaction and ask for the transaction to be canceled, if it was something that recently happened.

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I cancelled several subscriptions to O Magazine. Yet one was still in effect and I was charged $59.91. Can u help me cancel the subscribetion to O Magazine.


nothing this site can do to help you
It is up to you to contact the magazine company/ publisher to cancel the subscription and to ask for a refund of the charge of a cancelled subscription
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Under Account > Subscriptions > Calling Subscriptions > Settings > Click on Cancel Subscription.
Also under Account > Billing and Payments > Make sure Auto Recharge is not enabled.

https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund?intcmp=SN-Mods (also link to request refund on credit)

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I unsubscribed but they are still billing me a monthly validation fee


Hi and welcome to FixYa!

The reason they are doing that is because of the 'fine print' when you signed up. It is stated as this;



The Term of the subscription is the length of time that You have selected, which term will be automatically renewed unless You modify Your account or cancel. If You cancel Your subscription, You are NOT eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. If You have pre-paid for a certain period of services (for example if You paid a lump sum for 6 months of service), You are NOT eligible for a prorated refund of any portion of the pre-paid amount UPON cancellation.

This is their terms. You can cancel it, but you will still be charged the remaining term of your contract either way.



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How to delete fixya account


if you mean to unsubscribe
go to yor account apply to become a premium expert you will see expert agreement across from that will be terms and conditions You may cancel your subscription at any time and for any reason. All subscriptions must be cancelled 2 days prior to the billing period of the subscription term, this includes Free Trial Subscriptions. To cancel your subscription, please CLICK HERE. If you cancel your subscription, you will not be billed for any additional subscription fees. Your subscription will end immediately upon cancellation even if you have additional time remaining in the billing cycle in which the cancellation occurs. You will not be entitled to any prorated or other credit or refund of subscription fees charged prior to your cancellation. hope this helps

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I don't have a problem with speedate.com I just can't afford the premium any longer! I have told my debt card service to decline any debits from my account from speedate!


Hi and welcome to FixYa.

Here is what your problem was.

Hi and welcome to Fixya!

The Term of the subscription is the length of time that You have selected, which term will be automatically renewed unless You modify Your account or cancel. If You cancel Your subscription, You are NOT eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. If You have pre-paid for a certain period of services (for example if You paid a lump sum for 6 months of service), You are NOT eligible for a prorated refund of any portion of the pre-paid amount UPON cancellation.

This is their terms. You can cancel it, but you will still be charged the remaining term of your contract either way.



Hope this helps!

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I have a charge 6/11 for $9.99 which I did not authoize


Hi,

If you wish to cancel the FixYa Premium Subscription, you can do so by clicking this link to the subscription cancellation page.

For refund and billing issues, please contact FixYa Premium Support by clicking this link.

On the page which opens, select "Refund/Cancellation Request" from the drop-down list next to the Topic box and provide the required details.

Also, you can email the request at:
premium.support@fixya.com

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To cancel your subscription, please CLICK HERE. If you cancel your subscription, you will not be billed for any additional subscription fees. Your subscription will end immediately upon cancellation even if you have additional time remaining in the billing cycle in which the cancellation occurs. You will not be entitled to any prorated or other credit or refund of subscription fees charged prior to your cancellation.

Visit http://www.fixya.com/subscriptionUC_op.aspx

Rate this.

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How do I cancel my trial subscritption with fixya


From the "terms" hyperlink at the bottom of every page:

Refund Policy

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