Disconnected unit in fall. Now I tried to start it up and nothing. No light on the dial face, no reason to think it is even getting power. Am not sure of the age as it was given to us couple years ago. Underside looks very new and hardly used. Any advise?? Did not really understand the "harness" that triggered the unit to activate. The bucket removal did not always work when removing and inserting it back into place. We then just affixed a hose piece and let it run to the drain not using the bucket. Help
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Re: royal sovereign DDH400C not working
You haven't specified your location so I don't know what domestic power plugs look like in your neck of the woods. I'm in Scotland. If there is a replaceable fuse in the power plug I would check that, and any screws that secure the wire ends to the plug terminals.
There is a microswitch in there somewhere which is triggered by the bucket being correctly installed and not full. If that isn't happy then the machine probably wont run.
There's a couple of things to start with.
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Yes, there should be a screw out plug for the drain hole on the lower left. If the plug is not in there, the you will have water all over the floor. Unless, you can find the drain cap for it. The auto drain hose connection is about 6" above the manual drain hole, I just mentioned. That is where the auto drain hose connect. It's held in place by a squeeze clamp, that goes on the hose before making the connection. But, keep in mind, with out the drain hole screw in plug, water will still spill onto the floor.
If you can't find it, try Appliance Factory Parts 1-800-955-7075. As they may can help you.
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Same exact problem. If you unscrew the back, the pump is on the lower left side. Two screws hold it in place. If you remove the pump cover, you will like notice that it smells of burnt electronics. A replacement pump can be found here: http://www.royalfulfillmentcorp.com/StoreBox/dehumidifierparts/720373-00xy.htm
I have had the exact same problem with my RS dehumidifier and I can tell you what the problem is not. I tried replacing the pump because I had surmised (incorrectly) that it had failed and that is why the water tray was filling up and shutting off the dehumidifier. I had also checked to see if the pump would pump water, which it would not. After scouring the internet for days and finally deciding just buying the pump itself was not an option (I was not going to spend $48 for the pump from RS since this one only lasted about a year and from what I have seen I was lucky) I decided to buy a fog machine($20 at walmart) and use the pump out of it. Spliced it in and IT WORKED GREAT. It pumped the water out and shut off when the tray was empty...just like it should. Then it turned the pump back on and off about every 3-5 seconds. After much more trial and error (more error than anything) I thought I had it figured out. When I wiped out the water tray, to the point where it was dry, the pump would not turn on until the water reached the wires. It would pump out the water and shut off the pump. AWESOME...problem solved. It then started the pump up again and it cycled about every 3-5 seconds. This would eventually burn this pump as well. The only thing left is that the control board, or some component on it, in this hunk of junk is bad. If anyone can figure out the issue with the dehumidifier wanting to turn the pump on when there is no water in the tray that would be great. I completely wiped down the tray and removed the scale build up to eliminate the possibility of that completing the circuit between the two wires.