My Quest unit has been working fine for the last couple of years. When I was using it this weekend, it turned of with my truck (normal), but will not turn back on. It has been hooked up to the car dock all weekend. I checked the fuse in the power cord and it was good. I tried the home charger and usb charger, and it still will not turn on. Does the internal battery go bad after a couple of years? Is there a way to turn it on and do a master reset?
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Re: unit will not turn on
What you are describing may very well be a result of the battery going bad. The internal battery in your GPS receiver does have a limited lifespan. It is normal for the amount of operating time between charges to gradually decrease until eventually the battery pack does fail.
Unfortunately the battery does not appear to be replaceable by the user. To get the battery pack replaced you can contact Garmin directly. Their website is http://www.garmin.com.
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you can go into the settings for your device and turn DST to "On" so it shows the correct time if your gps is not doing it automatically for you. You can check to see if it has the latest firmware loaded in it. Since the weekends for the DST were changed a couple of years ago some gps's may not change the time at the correct weekend.
My Quest2 has a short in it that drains the battery even when it is turned off. But the battery lasts normal 15 to 20 hours when fully charged and unit is on. Whenever the battery is completely dead, I have to place it on the charger for a hour or two before the unit will even start even though it is plugged plugged in. The battery can be replaced by the staff at batteries plus for under $60.00
I have run into the same problem and it may be related to the WAAS (Wide Area Augmentation System) feature. Try disabling this feature (under MAIN MENU / Setup). I used this receiver overseas (Asia and Europe) last year for 35 days straight with no problems. During this time WAAS was disabled as none of these satellites are visible overseas. The problem occurred intermittently prior to the overseas trip, and has reoccurred after returning. I was running into the same problem this past weekend and noticed the screen blanking out (with the vertical line) shortly after differential corrections were applied to the GPS signals. I disabled the WAAS and let the receiver run for over an hour. The problem did not return. Hope this helps.
"If your Quest locks up....on rare occasions, your Quest may freeze or lock up. In this case, reset the Quest by pressing the unit's Power key and the IN key at the same time. This will turn off your Quest. The unit will operate normally when you turn it on again."
Hello, I currently own a Garmin quest myself, and some time ago I had some strange problems myself, I am a electronics technician, and I do have a work around for you. I will explain the problems and a cure for you to try, none of the work arounds depend on any parts to be removed.
1. NO RECEIVING SATELLITE TELEMETRY. I beleieve this could be due to a number of reasons, but more so at sometime corrupted telemetry was the problem to fix this,
a turn GPS on when booted (initialised)
b. depress menu
select Time Setup
when in Time Setup depress MENU
Select SET DATE
Depress OK button
Depress OK button again on the numberic keypad that appears on the screen (DONE)
what this seems to do is resets the internal date/time clock and the unit starts to work again.
the Second workaround is this but takes hours to perform.
Simply turn the Guest on and allow the battery to fully discharge, usually this works to TOTALLY flush the Memory again, but on my unit I have to setup all the maps again, this is easy to perform, but just takes time. I hope this helps you.