Question about Garmin Quest 2 GPS Receiver

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Unit will not turn on

My Quest unit has been working fine for the last couple of years. When I was using it this weekend, it turned of with my truck (normal), but will not turn back on. It has been hooked up to the car dock all weekend. I checked the fuse in the power cord and it was good. I tried the home charger and usb charger, and it still will not turn on. Does the internal battery go bad after a couple of years? Is there a way to turn it on and do a master reset?

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Hello sympleman,

What you are describing may very well be a result of the battery going bad. The internal battery in your GPS receiver does have a limited lifespan. It is normal for the amount of operating time between charges to gradually decrease until eventually the battery pack does fail.

Unfortunately the battery does not appear to be replaceable by the user. To get the battery pack replaced you can contact Garmin directly. Their website is http://www.garmin.com.

Best Regards,
Ken
"Go Ahead. Use Us."

Posted on Jun 23, 2008

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