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6 mo old amw monitor A913B 19

Was working fine and wife said it just blinked off one day. Now when first plugged in the blue led lights for about a second then nothing. I bought the unit at FRYS and they cant (wont) even give me a phone number for factory warranties because I didnt pay extra for their crappy warranty and refuse to help me. I have traced the manufacturer to taiwan and then to a place near shenzen but the web sites **** and have no customer service contacts. The closest tech support is in the UK and they emailed me back that they only support UK customers. I am in the process of disassembling the unit but hope for factory service info. thanks, john landis

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  • surfside1 Jun 24, 2008

    nec monitor , almost the same prob, led lights up, then a few clicks and it powers off. happened soon after changing resolution

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Same Monitor, same problem. Solution: I changed the colors setting to 16 bit from 32 bit, and that cleared the problem. I then changed back to 32 bit and it still worked. How long, not known yet. So , go to display settings, find COLORS: and then change to 16 bit.

Posted on Dec 20, 2008

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Wisewing and tyrie are both sister companies of amw.
they are in ontario calif.

http://www.findownersearch.com/owner/2459700/

Prolink International, Inc. is a chinese company that makes and sell everything and anything.
the wiswing brand is sold ture magior resellers.
let me know how this turns out
stan

Posted on Jun 28, 2008

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I had same problem
Let me know the detail of manufacturer in taiwan. Maybe I can fin it.

Posted on Feb 13, 2009

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