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I have a xerox c2424 with a error code 07,010.43:15852 can you help ps i am a printer service tech

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  • ackroyds Jun 24, 2008

    THANKS JUST GOT YOUR SOLUTION HAD TO TRY IT



    STRAIGHT AWAY FANDABIDOZI IT WORKS



    THANKS AGAIN............... ANDY

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Yep.
That code is caused from the print head not being able to move freely either front to back or on the X-Y axis motor.
the 2 most likely problems are, 1 the stainless steel print block, located on the left side of the machine looking from the front, is contaminated with spill over ink. It is located about midway back on the lower part of the frame. Need to remove and clean it. 2. The wiper blade is tacked to the front of the print head, between the print head and the drum. Needs to be carefully loosened off the print head.
The print head cables could be to tight, the wiper clutch could be failing or the process drive motor may need timed. But the first two items I mentioned are the most likely cause.
That code pops up when the print head can not freely move .

Posted on Jun 23, 2008

  • Rick Kasper Jun 24, 2008

    Glad that did it. That's not an uncommon problem on the 2424

  • Rick Kasper Jun 27, 2008

    I forgot to mention, That problem often is caused by the printer not sitting perfectly level.
    Obtain a level and open the document feeder and lay the level front to back and side to side on the platen glass and make sure the machine is sitting perfectly level in both directions. That will normally eliminate that problem. what happens is you get some seepage out of the print head or in the reclaim tray if the machine is not level. Sorry I forgot that reminder. Easy to check and remedy.


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1 Answer

Xerox c2424 error codes


Drum disconnect. The drum heater is not drawing the expected
power from the supply.
AC power supplied by power sources such as uninterruptible power supplies (UPS's) or DC-to-AC inverter systems, may not supply enough current to properly power up the printer. In these cases, the printer may report printhead jet-stack or reservoir
heater disconnect, drum heater, or preheater errors (37,002.47 thru 37,012.48).If you do not hav a UPS connected then probably it is the drum heater problem

Aug 05, 2014 | Xerox C2424 Copier

2 Answers

Xerox C2424 error code 19,003.48 and 07,010.43


for error code 07,010.43

Access the power switch by opening the Interface Cover on the right side of the machine.
c2424-interface-cov-open.jpg
  1. Power OFF the machine. c2424-pwr-sw-arrow.jpg
click on this:
for maintainance
http://www.office.xerox.com/userdoc/C2424/C2424_Web/pdfs/en/ug_maintenance.pdf

for troubleshooting:

http://www.office.xerox.com/userdoc/C2424/C2424_Web/pdfs/en/ug_trouble.pdf

Jan 30, 2008 | Printers & Copiers

Tip

Disconnecting the Xerox c2424 Document Scanner


The Xerox c2424 Document Scanner has a very high rate of failure. After very limited use it can generate an error code of 39,012.40 indicating that the document feeder is damaged. Xerox's answer to 99% of the document scanner issues is to replace the unit. But while restarting or cleaning can possibly resolve this issue, it is also possible to just disconnect the scanner and use it independently of the document feeder.

Xerox documentation however, does not instruct the user how to do this and tech support won't walk you though it. (So, courtesy of Pastor Ray of Indiana) Listed here are the steps to operating the scanner without the document feeder:

(1) Perform a standard shutdown on the printer.
(2) Disconnect the Document Feeder from the printer IN THE REAR OF THE PRINTER. You still need the side connector hooked up, the one by the power-on switch, power plug, USB port and all the other goodies.
(3) Power up the printer.
(4) It should work. However...
If for some reason the printer won't copy, then just do what I did in my experimentation:
(1) Perform a standard shutdown on the printer.
(2) Disconnect the Document Feeder from the printer in the rear of the printer.
(3) Physically remove the Document Feeder, leaving the copy platen visible.
(4) Power up the printer.
At this point you should be able to copy stuff.
(5) Physically reattach the Document Feeder, but DON'T reconnect it!
You should still be able to copy, scan, etc.

on Apr 16, 2010 | Xerox C2424 Copier

1 Answer

Xerox c2424 37,002,47:280890


The 37,002 error code is for a defective heater in the printhead 650-4354-00. There is no reset or workaround for this error.
Unfortunately, the part is fairly expensive, but the C2424 is such a workhorse, you may want to repair it.

Whit Item, Inc.

Dec 06, 2010 | Xerox C2424 Copier

1 Answer

C2424: error code 19,993.48:88868


This error is a Printhead error, but in this case is usually more probable to be caused by the Electronics Module.
The Printhead part number is 650-4354-00
The Electronics Module is 119-6427-03
I suspect the actual error code was 19,003.48

Whit
Item, Inc.

Oct 03, 2010 | Xerox C2424 Copier

1 Answer

I am receiving error code 39,012.40:76243 on C2424


Replace document feeder. 004k07270 $390.00

Sep 04, 2009 | Xerox C2424 Copier

2 Answers

Xerox c2424 error code


the error code is "printhead stuck in the tilted position or not tilting properly over the CAM, due to problems with the process motor gearbox" the 6375 is your print count, are you under warranty still by xerox?
-Carl, please let me know if this helps.

Jun 20, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Xerox C2424 getting error message 07,010.43:50441.


Go to www.service-manual.net, do a search for the C2424 manual, and purchase it for about $12. Download the manual, but, more importantly, download the service bulletins that also come with it, one which deals with this. The information you get for the $12. is well worth the cost.

Mar 04, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Xerox c2424 Printer won't work


34 codes are related to the print head. Print head NVM or the print head itself. Most likely, I would say 95 percent chance of a print head failure.

Mar 01, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

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