Question about Mitsubishi WD-52525 52" Rear Projection HDTV
Hi, Did you resolve your blue screen issue. I'm having the same issue and called a repair person today. It seems that many folks had the same issue. Did Mitsubishi fix it for free??
No, they did not fix the problem. I spoke with a non-english speaking customer service representative who kept saying the same thing, you must take the television to a repair depot before we can help you. The nearest Mitsubishi shop wanted $150 to diagnosis the problem. Based on reading the online material it is pretty clear what the problem is related to heat causing capacitors to prematurely fail. My big problem is "do you invest $150 in television that could be replaced for less $1000 with similar technology without any assurance that the company is going to help". From the other post, it appear that the repair is going to be between $600 and $1000. By the time I had finished speaking with the customer service representative, I had concluded that Mitsubshi will not be enjoying anymore of my money. I tried my best to get past the first level customer service person but with no luck. I believe that a conversation with higher level management person would yeild more acceptable results. I would be willing to $200 to 300 to have the repair made.
Posted on Jun 25, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 26, 2014 | 2005 Buick Rendezvous
Apr 06, 2012 | Mitsubishi WS-55411 55" Rear Projection...
Jul 11, 2009 | Mitsubishi WS-65809 65" Rear Projection...
Apr 10, 2009 | Mitsubishi Televison & Video
Mar 24, 2009 | Mitsubishi WS-55613 55" Rear Projection...
Jan 15, 2009 | Mitsubishi WD-52525 52" Rear Projection...
Oct 09, 2008 | Mitsubishi WS-55513 55" Rear Projection...
Aug 07, 2008 | Mitsubishi WD-52525 52" Rear Projection...
45 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: