Question about Nikon Coolpix L11 Digital Camera

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"Lens Error", then camera shuts off

My kids were using camera and dropped it from ~18in to countertop. Now lens is out slightly and error message on screen "Lens Error". This persists for a minute or two, then goes off. Suspect gear-driven (guessing) lens is jammed, or jumped teeth - so won't properly initialize.

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  • Anonymous Jun 30, 2008

    When I turn my camera on, I get the "lens error" message. It has just been sitting on my desk for the past month, unused. Thanks, Julie

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There are known issues with the lens on this camera, but it's also only a $100 digital camera. Most of the time if you call customer support they will replace it without question; in my case, after much complaining and moaning they even agreed to do it outside of the warranty. It is a design flaw, they DO KNOW it's an issue, and talking to sales people at stores I believe they get a lot of them back.

Posted on Jul 30, 2008

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