Question about Dell A960 All-In-One InkJet Printer

1 Answer

Scanner malfunction On my Dell A960 all-in one, every fuction(copy,fax) works fine except the scanner. When I press the scan button to scan to file (or anywhere else) nothing happens---no light, no movement, no nothing. Any ideas appreciated

Posted by on

  • ihs1791 Aug 23, 2008

    the display says unlock the scanner and press power

  • Anonymous Oct 08, 2008

    I have the exact same problem (scan function doesn't work at all). Printer atached to a Sony Vaio running XP. Reinstalled drivers to no avail.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

JTuohey

I had the same problem and just successfully repaired. Uninstall driver and reinstall. Worked perfectly!! Good Luck!!

Posted on Aug 29, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

User ManualDellPrinter&faxfor a a960


Hi Susan,
Please note that your printer cannot receive soft copy faxes,it can only send them.
Click here for the manual downloads in pdf format.

Hope this helps.Thanks!

Nov 07, 2011 | Dell A960 All-In-One InkJet Printer

1 Answer

All works fine except the scanner on the lexmark x5470...It used to work fine but the menu has reduced to image capture only but even that wont work


All you need to do is put in your page you want to scan, upside down and the wrong way round and hit scan. Then there wil be two buttons underneath the buttons which say print, scan, fax and it says start above it then two buttons which say black and colour if you want your copy in colour press colour or black!!

Dec 20, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Sell all in one a960 will not scan


You don´t tell us enough about your problem to allow us to help you much (What are you doing? What happens when you try to scan? Is there any message? Can you otherwise use your machine? What OS is your computer running? Which driver/software have you installed?)

Check this Dell forum post:
A960 scanner not scanning

Sep 02, 2009 | Dell A960 All-In-One InkJet Printer

3 Answers

Scanner won't work with windows vista


Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan .
    NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  2. Click New scan .
  3. Click File , and then click Scan .
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
  2. Click Paint .
  3. Click File , and then click From Scanner or Camera .
  4. Click Scan .

Jul 01, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

My HP PSC 2175 ALL IN ONE DOES NOT SCAN!PLEASE HELP!


Hi,
I assume you have Vista and when the scan button is pressed on the product, nothing happens. The scan button does not work correctly. Workaround
Choose one of the following options to scan without using the scan button. Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif), click Programs, and then click Windows Fax and Scan.
    NOTE: The Windows Fax and Scanoption is available in the Business, Ultimate, and Enterprise editionsof Windows Vista. If you have the Home Basic or Home Premium edition ofWindows Vista, skip to Option two: Scan using Paint.
  2. Click New scan.
  3. Click File, and then click Scan.
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif), click Programs, and then click Accessories.
  2. Click Paint.
  3. Click File, and then click From Scanner or Camera.
  4. Click Scan.
Cause The drivers in the Windows Vista operating system do not support button press functionality on the product.

Apr 20, 2009 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

Won't copy or fax, scanner failure


Uneconomical to replace the scanner assy. sorry

Feb 17, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

Scanner does not work


can you check with dell by calling or check their web site

Feb 04, 2009 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Trouble scanning without pc


Using the operator panel:
  1. Turn the printer on.
  2. Open the top cover.
  3. Place the document face down in the lower right corner.
  4. Close the top cover.
  5. Press the Color or the Black copy button as required.
Using the computer:
  1. Make sure the printer and your computer are turned on.
  2. Open the top cover.
  3. Place the document face down on the scanner bed in the lower right corner.
  4. Close the top cover.
  5. Click Start, Programs, Lexmark Xx3, Scan & Copy Control Program.
  6. Select the number of copies.
  7. Click the option that matches the desired color of the copy.
  8. Click the Copy button.
To customize the copy settings:
  1. Click Start, Settings, Lexmark Xx3, Scan & Copy Control Program.
  2. Click File and then Setup.
  3. Select the Copy/Fax tab.
  4. Customize your settings as required.
  5. Select OK to start copying

Apr 04, 2008 | Lexmark X73 All-In-One InkJet Printer

6 Answers

Scanning problem with A940 AIO Dell printer/scanner


    Hi there, just found this solution to work perfectly. i just freaked out for a moment with the same problem. Use this or just type fax and scan in your help function. Hope this helps!

    Before you begin, make sure that you've installed your scanner on the computer and that the scanner is turned on.
  1. Windows Photo Gallery.
  2. Click File, and then click Import from Camera or Scanner.
  3. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.
  4. In the New Scan dialog box, click the Profile list, and then click Photo. The default settings for scanning a picture are automatically displayed.
  5. If you're using a scanner with a document feeder, click the Paper size list, and then click the size of the picture that you've placed on the scanner or click the size that most closely matches the picture.
  6. Click the Color format list, and then click the color format that you want the scanned file to display.
  7. Click the File type list, and then click the file type that you want to use to save the scanned file.
  8. Click the Resolution (DPI) list, and then click the resolution, in dots per inch, that you want to use.
  9. Adjust the brightness and contrast settings or type the values that you want to use.
  10. To see how the picture will appear when it is scanned, click Preview. If needed, modify the scan settings, and then preview the picture again. Repeat these steps until you're satisfied with the preview results. Some scanners might require you to place the picture in the document feeder each time that you scan.
  11. Click Scan. When the scan is complete, Windows Photo Gallery prompts you to tag the picture so that it's easier to organize or find later.
  12. In the Tag these pictures (optional) list, type a tag name, and then click Import. Windows Photo Gallery displays the picture so you can view, fix, or organize it.

Feb 01, 2008 | Dell A940 All-In-One InkJet Printer

6 Answers

Scanner Failure: HP Officejet 6210


After hours of trying things.I found this and it worked. The scanner button doesn't work, but at least I can scan.


?id=microsoft.windows.resources.expandarrow To scan a picture using Windows Photo Gallery

    Before you begin, make sure that you've installed your scanner on the computer and that the scanner is turned on.
  1. ?id=microsoft.windows.resources.shellexecutetopiciconClick to open Windows Photo Gallery.
  2. Click File, and then click Import from Camera or Scanner.
  3. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.

Jan 27, 2008 | HP OfficeJet 6210 All-In-One InkJet...

Not finding what you are looking for?
Dell A960 All-In-One InkJet Printer Logo

Related Topics:

200 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

sunmaid

Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...