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Acer Computer Turns Off

My Acer Veritor 6800 turns itself off several times throughout the day.

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Hey ArtWest,

One of the most common reasons why this might occur is if your computer is overheating due to poor circulation or blocked ventilation. As such, I'd first suggest giving the computer a thorough cleaning using an air duster, and making sure that the external vents are not plugged. If there's any kind of obstruction blocking these vents, the internal temperature of your computer can rise to the point that it must shut itself down to prevent any kind of damage. Remember to always hold these dusters at least six to eight inches away from the surface(s) being cleaned, as they have been known to leave liquid residues behind or freeze surfaces when held too close.

Additionally, overheating may be caused by the failure of an active heat sink (fan). If you feel confident in opening your computer's case, you may wish to verify that all of the fans are working correctly when the computer is in operation. Many computers will have at least two internal fans: one to cool the CPU, and one to cool the case itself. Some models may have several extra fans to cool the video card or to help improve circulation.

Assuming that cleaning the computer does not resolve the problem and all of your internal fans are still operational, you could potentially be looking at a more serious problem: a possible defective processor or motherboard.

Remember though that any repairs not performed by a factory-authorized technician may void your warranty coverage, so make sure to contact Acer first if your warranty is still in effect.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jun 24, 2008

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