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I found the user manual online, and the pictures in it are really helpful and make this make a lot more sense, but: 1. Press [SCREEN MODE], to switch the TV aspect ratio. 2. Press [SCREEN MODE] repeatedly until the normal screen displays. NOTE: • Some programs may not offer all display mode options. 4:3 Programming [Sidebar] Sidebar displays a 4:3 picture at its standard 4:3 size. Sidebars will be displayed on the right and left edges of the screen. [Full] Full displays a 4:3 picture at a 16:9 size, with horizontal elongation necessary to fill the screen. [Cinema] Cinema displays a 4:3 picture at a 16:9 size, with less horizontal elongation necessary to fill the screen because a little bit of the top and bottom edge of the screen will be cut off. [Wide] Wide displays the center of the picture as original size and the outer sides of the picture will be elongated. The size of the picture will depend on the original signal. 16:9 Programming [Full] A picture is displayed at 16:9 size as it is. [Zoom] Zoom displays a 16:9 picture without changing its horizontal and vertical ratio, at its maximum size. [Cinema] Cinema displays a 16:9 picture with vertical elongation. [Expand] Expand displays a 16:9 picture with horizontal elongation
You will need to press the "Format" button on your DISH remote This button will have a * on it. By pressing this button repeatedly, you can change the format of the screen set it to normal. Next grab the factory remote for your TV and try the different formats most likely normal will work best on this setting as well.
Not all bradcast are in 16:9 resolution (wide screen). Most are still in 4:3 (old TV).
Sometime the advertisements are in 16:9 letterbox to project correctly on 4:3 TV and TV logo or titles are on the bottom or top of the picture. If TV is set to project wide screen, these logos or writings will be cut off.
If you have an option to switch TV resolution from remount, you will see whole picture.
Check your TV manual for settings.
It appears that on this television you can only adjust the picture size when you are using the twin picture feature. You must adjust the picture size with your other remote control. Since I do not know whether you are connected to a cable box or a satellite tv box or a blu ray player or a DVD player I cannot be very specific. On your other remote control you should had an hd zoom button, aspect, format, ratio, #, or etc. Those buttons change the picture size. The other factor determining picture size is the resolution the equipment connected to your tv is set to. This tv supports 1080i but you should also try setting the connected equipment to 720p or 480p or 480i. Also the connected equipment may be connected to your tv in two places so make sure you are on the correct selection using the tv video button on the Sony remote.
this is normal and this feature is for wide screen programs! normal shows and games will lose part of the top of the screen sides and bottem because it zooms in on whats in the middle of screen! hope this helps
I had the same problem with my westinghouse 47 inch HDTV. It turned out that someone had inadvertently hit the "format" key on my satellite (Direct TV) TV remote controller. If you have satellite TV you might want to check this out. I set it back to the previous setting and I get the entire screen. Hope this helps someone.