I have a simac il gelatiaio 800. after freezing the ice cream, the dasher motor stopped. is there a motor reset somewhere, or did the motor burn out? any ideas? thanks.. [email protected]
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I have an old Simac as well , & the same trouble , grinding in a surging sound,, we opened the trhtings, the moto is good, but the base has been broken . It looks like a star shaped cage for the motor, not centralized , causeign the gear to crack & eventually to go. I am looking for the spare part as well. Will let you know . PS the newee version is 4050 il gelato Magnum. Mine is Il Gelato 2380.
Best I can recommend is to go to www.delonghi-accessories.com. It's the site of a US distributor for Delonghi, which is the parent company of Simac, and it lists numbers for support.
You could try www.simac-vetrella.com if you speak Italian; or www.simac.com.au (I think this is a retailers site) might have parts, also.
Good luck.
Try Calling Electra-Craft in New Jersey at 800-223-9370. i have ordered parts for my Il Gelataio 1600. especially the little screw knob that holds down the paddle.
Paul
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