Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

1 Answer

Loss of music library

My daughters nomad jukebox recently lost all loaded music, we recharged battery, reloaded music, it lasted a couple of days then disappeared again...

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Uninstall everything from your PC, reboot, reinstall driver and the Explorer (I do not use MediaSource, only the Explorer).

If it didn't work out follow these steps:

1. Uninstall Creative Media Source and all related software.
2. Install the driver. In the installation CD the driver is usually in \Drivers\English
3. Turn on the Nomad an connect it to the PC.
4. Install MediaSource(the program requires that you have the nomad connected while installing)
5. Install MediaSource plugin
6. Try transferring files.

If you?re still running into problem know that there are other programs capable of handling MediaSource?s functions, such as - Portable Audio Devices Power Toy , NomadSync, Real player, and there?s also a Zen plugin for the Winamp.

Good luck!

Posted on Jun 26, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When it the zen is turned on it says firmware


Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative Labs Nomad Jukebox 3


Hi J...welllll....I dunno what kinda internal damage your player may have suffered, but let's try a couple of exercises and see if we achieve success. 1) Have you tried resetting your player? To reset your player, insert the end of a paperclip into the Reset Hole. Under normal circumstances, resetting your player will not cause any data/file loss. 2) Click on the URL below, and download the latest appropriate software for your OS, also download the latest firmware for your player. My intention here, is to attempt to sync your player with your computer, which will allow you to control your player via your pc, and ultimately enable you to transfer your files from player to pc. However, success using this theory is relying on a simple loss of your Firmware/BIOS information contained in the EPROM from the jolt. http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP®ion=1&Product_Name=NOMAD+Jukebox+3&Product_ID=296&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=33&y=12 Please update your post with specifics on any failures or progress....meanwhile...I'll toss your dilema around in my head until I learn of your status......good luck my friend

Aug 03, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Proposed solution


Creative Jukebox 3
  1. Remove the battery cover
  2. Partially remove the battery
  3. Press and hold STOP button
  4. Slide the battery back into position - the unit should power on.
  5. When the CREATIVE logo appears on the display, release the STOP button then immediately press and release the PLAY button.
  6. The following options will appear on the display:
  • Clean Up (Performs a disk scan on the players hard disk)
  • Format All (Formats the players hard disk - Note: all contents will be lost)
  • Reload Firmware (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen. Select this option ONLY if you have access to a PC and you have downloaded the necessary firmware to install.)
  • Reboot (Reboots the device).

Aug 16, 2008 | Creative Labs Nomad Jukebox III MP3 Player

1 Answer

LOSS OF MUSIC - HELP


Uninstall everything from your PC, reboot, reinstall driver and the Explorer (I do not use MediaSource, only the Explorer).

If it didn't work out follow these steps:

1. Uninstall Creative Media Source and all related software.
2. Install the driver. In the installation CD the driver is usually in \Drivers\English
3. Turn on the Nomad an connect it to the PC.
4. Install MediaSource(the program requires that you have the nomad connected while installing)
5. Install MediaSource plugin
6. Try transferring files.

If you?re still running into problem know that there are other programs capable of handling MediaSource?s functions, such as - Portable Audio Devices Power Toy , NomadSync, Real player, and there?s also a Zen plugin for the Winamp.

Good luck!

Jun 24, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative Jukebox Zen xtra Loss of tracks


All i had to do was go into recovery mode and use the clean up function and then reboot. After that all problems were solved. H

Jun 14, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative Nomad Jukebox Zen Xtra 30gb


i suspect you got a corrupt file when it shutdown and when it cleaned it up it took most of the songs with it.

Jan 10, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Rebuilding Library to Firmware Problem error...HELP



try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

Oct 08, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Some Songs Play Too Slow


This sounds like it may be realted to the "Time Scaling" feature, which is part of the "EAX" settings. Disable EAX and/or the Time Scaling feature and see if this helps.

Oct 02, 2006 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative nomad jukebox zen extra


no im sorry to say it best if you just format it and start a gain or try itunes and possibly the program will pick it up ?

Jul 30, 2006 | Creative Labs Zen Touch MP3 Player

Not finding what you are looking for?
Creative Labs Nomad Jukebox Zen Xtra MP3 Player Logo

91 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...