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Prime array servstation

I bought this product several years ago and now the company says they don't support it. My problem is that I cannot connect to the admin page to run the thing and the instruction book supposes I can in order to do anything with it. Any ideas?

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Give me the complete details of ur product plse

Posted on Jun 23, 2008

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Do you know the network IP address for your Servstation? You should be able to "ping" it. Then you can enter your user name and password. Are you concerned about losing information stored on this unit? If you are, you might need to consider other options like upgrading to a new unit.

Posted on Jun 23, 2008

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Can you tell us what product this is, brand and model.

Posted on Jun 23, 2008

  • Ekse Jun 23, 2008

    Please comment / reply.

  • Ekse Jun 23, 2008

    to ping the terminal, start -> run -> cmd -> ping terminal ip address



    you can also try if it supports FTP or TELNET by connecting it to either one.



    you should be able to enter the configuration withhttp://ipaddress



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- John

Technical Support
www.primearray.com

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ok, please see our solutions in the other topic.

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Ok, i am working on this. Thanks for your patience.

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I was afraid of that. The only way to connect is by ip. and you already tried that. so, why can't you see the admin screen.

what type of operating system are you using on the computer you are trying to connect to the servstation?

The last one I tried from was MS Server. Are you using windows or mac, what version, etc?

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