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Desktop won't start

Hookup all the cables & window won't open normal

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Probaly a virus or internal hardware problem you should call tech support

Posted on Jun 24, 2008

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Aspire 5475 freezes on startup


It is most certainly a driver, but if you cant access the safe mode also that could be a hardware issue.. Try to troubleshoot with a windows installation cd. Put it in and boot the pc. It will start the windows instalation, you choose repair computer and not install windows. The command prompt will open, try to troubleshoot from there.. Thanks!

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I had to do a system recovery on my GX7018E and now the ethernet driver is gone and I can't hookup to the internet. I have tried to download the driver on my laptop then put it on a memory stick...


Gateway Support > Gateway GX7018e desktop computer > Drivers download page,

http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=2748

Scroll down to the heading Lan
Left-click on - Marvell Yukon 88E8050 PCI-E A SF Gigabit Ethernet Controller Drive

In the small window that comes up, (Opening Lan_Marvell_8.27.4.3_XPx86XPx64_A.zip),
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Now click on OK below.

Another small window will come up.
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(File name is Lan_Marvel_8.27.4.3_XPx86XPx64_A.zip, with a yellow zip folder icon)

In the heading may be Desktop, or My Documents, or Downloads.
(Desktop, Documents, Downloads for Vista, and Win7)

1) Desktop: It will be on your desktop screen. (Yellow Zip folder with the file name)

2) My Documents: Start > My Documents (Or windows logo button > Documents)

3) Downloads: Start > My Documents > Double-click on Downloads
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When you see the file name Double-click right on it.

In the small window left-click on Unzip
In the next window left-click on Extract All Files, on the left side.

Now follow the Installation Wizard instructions.
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If you are not asked to restart your computer, do so.

For additional questions please post in a Comment.

Regards,
joecoolvette

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1 Answer

Windows will not open on normal only safe mode


Hi, You can click on Start Menu and then run command "msconfig" without quote. This will bring System Configuration Utility on your desktop. Try to check in Boot.ini section if SafeBoot is checked or not. If so uncheck it and restart your computer. That will solve you problem.

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Media centre


if you have a TV card and antenna or cable hookup, yes.

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