Question about Panasonic KX-P2023 Matrix Printer

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Printer prints too light and not threw all copies of form

I just changed the ribbon and the printer still prints too light and not threw the three part form like it used to.

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  • Panasonic Master
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It's been a while, but I remember that that model has a print pressure setting on it; check your manual for the location on your model.
You should be able to print a 3-part form again.

Also, with the gradual demise of dot matrix, I suspect the available ribbons might already be somewhat dried out when purchased.

You can experiment as follows with an old cartridge that simply has a dried out ribbon that is not too badly wrinkled:

Carefully pry open the housing of the cartridge; they are not normally glued.
You will see the ribbon standing on edge, randomly snaking through the housing, and a round wheel that looks like a dense sponge; that's because it is.
Over a sink, spray WD-40 from a distance over the ribbon and then closer up, the wheel itself - DON"T overdo it! It will make blotchy print if you do.
Close the case again.

I have had the best results when using a drill motor attached to the provided finger nub that sticks up from the top to circulate (slowly!) the ribbon a few times; this will distribute the softened ink over all of the cartridge's ribbon.

I'm not that tight but have bought dried-out ribbons and live too far from the city to just run back to stuff it in their faces.

Posted on Jun 23, 2008

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  • Panasonic Master
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If you lift the lid open do you see a lever to adjust the printer head closer to the paper?

Posted on Jun 23, 2008

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Hi and welcome to FixYa,

It would seem you posted twice.

Based on your description, the printer is working, it is not a form issue, the printer head is good, an adjustment might be needed and it works, there is no reason to replace the Lexmark 2381plus printer even if it is 7 years old (not unless you would want to).

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