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Windows XP? Are you using windows movie maker (WMM) to import them? I begin by copying the ".mod" files to my computer off the flash card which I insert into my printer. THe software Canon provides is useless. Next I change the file extension to ".MPG". Next open WMM, import video file, but when it starts doing so choose cancel. I don't know why that is. If you let it continue the import it seems to lock up. It will then let you drag and drop that video clip onto a movie.
did you upload it with a right type of video like avi, divx, vcd or dvd? if not then use a movie maker for uploading your video. if still unplayable try to download klite mega codec. it sure play all kinds of videos. hope that helps!
first you need a driver for your camcorder to recognize the device what you plug. use USB for pluging it. upload your videos to any movie maker application such as ulead movie maker, nero movie maker, windows movie maker, etc.. save it with any various types of videos like avi, divx, vcd, dvd, etc.. and now its on your computer. heres the link and other instructions of installations. hope that helps!
guys hope you all found the solution like me who had same issue. if you
noticed, it says about the aspect ratio and that means the formated
disc aspect ratio is not compatible with the aspect ratio your camera
need. so re-formating the dvd with right aspect ratio solved the
problem quickly and we have peace.
connect tothe computer with the firewire cable, plug your camcorder into the mains and open windows movie maker on your pc and press play on the camcorder and capture video in windows movie maker. Easy.
First thing to try is updating the picture package software(assuming you have windows XP);
Probably worth uninstalling and reinstalling the program before applying the update. The update doesn't claim to fix your issue, but try it anyway, there are sometimes additional parts to these updates.
Here is the link for the user manual if you need it;
Check page 100 - USB speed setting - see if that makes a difference.
Check page 86, it has contact links for pixela, who support the software.
If you record a movie, then finalise the disc before trying to transfer the video, this should stop any recording over information without formatting the disc first.
then put the disk into your pc dvd drive instead of using the cable link. You should then be able to view the movies using most media player programs.
Try a dvd on which there are only movie files, no still images - see if you get the same problem.
Hope this helps, please ask again if you still have a problem :)