Question about SanDisk Sansa c240 MP3 Player

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Tried the solution you offered for c240....

Hi there, thank you for your response. I held down the volume + button and plugged it into my computer like you said, and the computer did start to recognize it. However, instead of the new hardware wizard I got a "USB device not recognized" window saying that "one of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it.....try reconnecting the device. If Windows still does not recognize it, replace the device." How should I proceed? Thanks!!

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Go to Start --> Control Panel --> Printers and Other Hardware --> System --> hardware --> device manager --> right click on the usb port that is malfunctioning (should have a red or yellow exclamation by it), right-click it and click on Update Driver

If that fails, try another USB port on the computer to see if you have more success

Posted on Jun 24, 2008

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