Question about GPX MW3837 MP3 Player

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ANSWER QUICKLY PLEASE!!!

I bought my MP3 player and I have everything I need...
but when I plugged up the GPX MW238BU the computer said it was unrecgonized.<-spelling error

Anyway, what do I do?

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There could be more than one reason - the most likely is that the HOLD button has been engaged. Your USB port may not be 2.0 - try a different usb port on your computer. You could be running Windows Vista or some other incompatible OS. You may have forgotten to download the install CD. The following information is straight from GPX themselves:
"What if I cannot troubleshoot an error message?" You will need to format your player. Connect the player to your computer using your USB cable. Make sure the HOLD switch is in the unlocked position.
Formatting can be done in two ways:

  1. Within the Start menu, select My Computer. In the My Computer folder, right-click on the icon representing your GPX player. You will be given a list of options. One of them will be to Format your drive. Click on this to erase everything on your GPX player. A warning will pop up to make certain that this is the choice that you want to select. Once your player is formatted, reload your music files onto your GPX player.
  2. Open Windows Media Player. In version 10, open the Sync tab. On the right-hand side, there will be a listing for GPX audio player. Just above this and to the right are a set of four icons. The icon furthest to the right represents, “Format storage media.” This icon resembles a pencil. After formatting, synchronize music to the player. In version 11, open the Sync tab. On the far left column, there should be a listing for GPX Audio Player. Right-clicking on this listing will result in a menu containing Format. Select this to erase everything on your mp3 player.




Here is a useful link:
http://www.gpx.com/store/p/187-MW238B.aspx

Posted on Jun 24, 2008

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