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Re: ANSWER QUICKLY PLEASE!!!
There could be more than one reason - the most likely is that the HOLD button has been engaged. Your USB port may not be 2.0 - try a different usb port on your computer. You could be running Windows Vista or some other incompatible OS. You may have forgotten to download the install CD. The following information is straight from GPX themselves: "What if I cannot troubleshoot an error message?"
You will need to format your player. Connect the player to your computer using your USB cable. Make sure the HOLD switch is in the unlocked position. Formatting can be done in two ways:
Within the Start menu, select My Computer. In the My Computer
folder, right-click on the icon representing your GPX player. You will
be given a list of options. One of them will be to Format your drive.
Click on this to erase everything on your GPX player. A warning will
pop up to make certain that this is the choice that you want to select.
Once your player is formatted, reload your music files onto your GPX
Open Windows Media Player. In version 10,
open the Sync tab. On the right-hand side, there will be a listing for
GPX audio player. Just above this and to the right are a set of four
icons. The icon furthest to the right represents, “Format storage
media.” This icon resembles a pencil. After formatting, synchronize
music to the player. In version 11, open the Sync
tab. On the far left column, there should be a listing for GPX Audio
Player. Right-clicking on this listing will result in a menu containing
Format. Select this to erase everything on your mp3 player.
Here is a useful link: http://www.gpx.com/store/p/187-MW238B.aspx
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Deleting Files,Pictures,Videos,Audio Books, Apps,etc. from MP3 Player/Ipod -------------------------------------------------------------------------------------------------------------------------------- BIG WARNING: DO NOT DELETE THE FILES NEEDED TO OPERATE YOUR MP3 PLAYER. Hook up your mp3 player to your computer Go to your desktop and double left click on "My Computer" When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there. Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible. Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete" Now you mp3 player should be clear of the files/songs you do not want. ONE MORE BIG WARNING: BE CAREFUL AND DO NOT DELETE THE FILES NEEDED TO OPERATE YOUR MP3 PLAYER.
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First of all try it on a different computer, if that still doesn't work try Formating the mp3 and reseting it to the default settings through the System tools menu.
Anyway here is a link to the manual in-case you need it:
You need to format your mp3 player . Plug it in your PC , then go to it on [ my computer ] , right mouse click and choose format .
By formatting you make sure that everything on your player is deleted .
I suggest taking a small screwdriver or tip of a pen and holding down the RESET button on the back of the device. This should return the device to it's factory settings. Like getting a brand new MP3 player. Also make sure your memory is not full. You can delete files my opening up My Computer, then GPX device, then Portable Memory, Then Music and then delete songs you no longer wish to hear.
It should automatically start to install your player when you plug it into the computer. The formatting will be done through this. Once it indicates that everything is installed you will be able to put music on your player. You will only have to install your player once and the computer will always recognize it.
Hope this helps!
There is a reset button on the back of the MP3 player. Use a paper clip and reset the player. It will keep everything and should "wake it up". Try plugging it back into the computer now.
Hope this helps!