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Garmin Nuvi 360T won't find satellites

Nuvi360T has worked perfectly since last June, but yesterday wouldn't link with satellites, at all. Have completed advice to download software update to V 4.40 and reset the unit. It now has set clock to 01 April 2007 and the incorrect time and simply sits Locating Satellites for hours. Garmin 660, 18 months old, has worked flawlessly until yesterday when it lost the satellite in the middle of a trip. I downloaded the latest update and reset, but no relief. It does occasiolally say it is having trouble locating the satellite, asks if I am indoors and in Georgia, but nothing happens when I answer these questions.

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  • jhill4796 Jul 24, 2008

    My Garmin 660 does not have a removable battery, so the posted solution is not applicable. The GPS can not acquire satellites.

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The ribbon connecting the reciever to the unit could have become dislogged or damaged. This may have occurred without any major bumping and just from the normal using of driving with it.

If you can, I would try opening it as I would think your warranty is done, if it is still good, then send it in to Garmin. When you open it up look for the connection to see if it still is connected well, many times a ribbon connection may become broken or become loose from all of the normal bumps on the road. Let me know what you find and whether you have any further questions

Posted on Jul 24, 2008

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In order to achieve a location lock your GPS receiver must receive complete reports from at least four Global Positioning Satellites. If you are standing still in an area with a relatively clear view of the sky, this should happen fairly quicky. However, if you are operating your GPS indoors, in a vehicle, or in an area with obstructions that block the line of sight between the receiver and the sky or if you are moving, it makes it more likely that the receiver will be unable to receive these signals or that part of the signals may be garbled or missed. In these cases it can take some time for the GPS receiver to aquire all the satellite data it needs.

Newer GPS receivers are much less susceptible to this issue, but it can still occur depending on how and where you are operating.

Posted on Jul 20, 2008

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Remove battery and disconnect from power for 5 minutes, also remove map card, this will reset the device. Try it out

Posted on Jun 23, 2008

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Please try going outdoors in to a clear area and walk around for a while to see if you get a satellite lock, it might take a moment.

Posted on Jun 23, 2008

  • Ekse Jun 23, 2008

    you might have to get the device replaced or repaired.

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----> https://buy.garmin.com/shop/store/downloadsUpdates.jsp?product=010-00540-00&cID=134&pID=400


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