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Hi if you do a factory reset then turn off the box leave it off for about 30 seconds. turn it back on and do an automatic scan make sure your emu key is on and it should be working, thats what i did with mine.
If you have not lost all encrytped channels, you will Virgin has now switched to nagravision 3 encryption. All eurovox/starview boxes can now only receive SOME free to air programs. If you rescan, all the programs are picked up, but all the encrypted channels are blocked. There is no fix yet, and there will probably be NO fix for your box, or any box without an ethernet connection. Check afterdawn.com or techkings for more info
hi claire this always works for me go back to factory settings in the menu press ok on factory settings this will wipe all channels . then it will give you an option to scan again , make sure you on the right provider [ e.g tw,ntl and so on ] then scan . once scan is complete save doing this will switch the key emu off make sure u switch it back on then hay presto thay should all be back thanks ANDYBOSSSHOT.........
Subject: Star View 3 The Box Super when channels discappear ;o)
1. Press menu then Factory Setting & Enter code 0000 to reset.
2. Exit to main menu & enter 1570 to get into the CASS SYSTEM & turn EMU on
3. Reinstall channels (Goto Installation, Cable network (try TW first & if no channels try NTL then C & W and so on - I'm with Virgin & used the setings for TW) & Voila ;o)
Nb: You may have to redownload channels so reconnect yr box to the computer & follow the link below
& press download !!!