Question about Creative Labs Zen V MP3 Player

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Zen V Plus

My Zen V plus mp3 player is frozen how do I fix this problem and where is the reset button?

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  • Anonymous Jun 25, 2008

    It freezes and wont turn off. After running down it re builds library but the computer does not recognise it and again it wont turn off!

  • dstreet Jul 08, 2008

    The joystick won't work in any direction. Reset does nothing. It sometimes records and stops by itself. HELP!

  • tltayl10 Jul 29, 2008

    The screen froze. I plugged it into my computer then unplugged it. Now it won't even turn on.

  • jenlb Jul 30, 2008

    My Zen is frozen - and resetting doesn't fix it. Anyone have any advice?

  • vicky3105 Aug 10, 2008

    my 4GB ZEN player has frozen.i was recording something and the moment i tried to stop the recording and hear it. i failed to do so...i tried connecting it to the pc but there's nothing that happens....pls help me run my player...will resetting do anything?????

  • missalabama Aug 11, 2008

    My 2GB Zen V has frozen. I was transferring files on my PC then I removed it from the USB and it won't turn on/off. it just says 'Docked' and has the flashing dock symbol (orange).

    I've just spent ages putting all music on it. How can I fix the problem without losing everything on it.



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Posted on Jul 01, 2008


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1 Answer

The zen v plus has frozen up. I pushed the reset button and now when it trys to reload it freezes while doing that. In this situation is won't take a charge. what can I do?

plug it to your computer. backup all files that you want to keep. Download a firmware for the player from the manufacture. Do a firmware update. That should fix the error.

Sep 23, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Zen v plus 8g

If you already try both reset, then try doing a firmware update.

On computer try unplugging computer power cable, and if it is a laptop also remove battery, this sort out problems related with electrostatic charges on computer USB ports.

Sep 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen v plus

What you are going to want to do first is to try reloading/updating the firmware. Follow instructions in this link. After updating let me know if you are still having a problem. Also, what are the warranty/return details? Good luck.

Sep 09, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My Zen V Plus is really screwed up

Sounds like a similar problem I had today.

My Creative Zen V Plus wasn't recognised by my PC, then it wouldn't even switch on.

Following the solution of another similar problem on here I fixed it. Connect your Zen via USB to your computer and press the reset button. Should spring to life and start re-building your library. I am as I type adding new tracks to mine :))

Apr 04, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Hi my zen v plus has frozen

..have you tried to unplug the zen and reset it????

Mar 31, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen v plus

Just Push The Reset Button Locateds On The Left Bottom Side And Everything Will Go Back To Normal..Mine Done It Several Times...I Hope That Helps For You =)

Sep 24, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen v plus 8g

Try resetting it by inserting a paperclip into the reset hole on the side of the player, just under the on/off switch

Sep 13, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My creative zen is frozen

Did you try the reset button on the side under the on/off slider?

Jul 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen v plus frozen screen on no buttons working

Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

if that doesnt work try
How to reset Zen v +

Dec 20, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

ZEN V Plus frozen on creative screen

you might need to format the player by holding the play button as you press reset, this will bring up the options to reset of format the plkayer update firmware etc etc.

Oct 02, 2007 | Creative Labs ZEN V Plus MP3 Player

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