Question about Alpine Air XL-15 Air Purifier

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ALPINE AIR XL15

I AM GETTING A CRACKLING NOISE AND LIGHT FLASHES....IS THIS OK? WE BROKE TO PLATE AND LOST THE FUSE SO WE GOT CERAMIC PLATES AND ANEW FUSE AND IT IS THE FIRST TIME IT HAS BEEN USED INA FEW YEARS. SEMS TO WORK GREAT OTHER THAN THIS

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  • carol_speed Mar 08, 2009

    My "Alpine Air XL15" has worked fine for years. I had a cracked glass plate, only could find ceramic ones to replace it with. Bought those, once installed, all it does is arc at the contact of the ceramic plate. The plate is supposed to be compatable. Is there something I can do to get past this? I so miss my machine.

    Thanks,

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Make sure you get the ceramic plate with the Q logo printed on it from Ecoquest. The generic ebay plates are NOT compatible even though the auctions list them as being compatible with the XL15. I learned this the hard way after purchasing the generic plates on ebay. The official ecoquest plates are not that much higher than the generic plates and that should solve your problem.

Posted on Apr 15, 2009

Sorry! What I didn't say was it is an Alpine Air XL15 with a fan and yes it does have parallel plates. It only does the lightning show thing when we turn it up all the way. I just backed it off to the point where it doesn't crackle and it seems to run OK. Now there is a buzzy, sort of hum but we have a major fire burning close by so maybe that is appropriate. It really helped us breathe easier last night; got it working just in time. I just don't recall it being this audible before. We also had a smaller house before so we had it on a lower setting. Thank you so much for answering!

Posted on Jun 23, 2008

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If that's one of those fanless air purifiers with parallel plates, it is not all right. The plates need to come up to charge and not discharge much at all unless there is a big contaminant particle (e.g. flying insects.) You may or may not be able to make the plates parallel again; there should be no sharp bits. If it's an ionizer, even then the flashing should be rare; otherwise you will get more ozone than you need. That can be fun, but it is not making plain old clean air....

Posted on Jun 23, 2008

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1 Answer

Do not know what to do when the service required light is on on a Alpine LIVING AIR XL15 IONIC AIR PURIFIER OZONE XL 15. How do I service it?


Hi JoAnn,

Alpine purifiers need periodic cleaning, as dust and dirt from air moving through the unit is electrostatically deposited on internal components; enough build-up can cause short-circuits and diminished peformance. The ozone-discharge plates need to be cleaned monthly, and the inside wiped down at that time. The lint trapscreen on the back also needs to be cleaned (I use hot water in my kitchen sink with the spray-nozzle). I recommend an old toothbrush dipped in household ammonia for scrubbing the plates, and an old sock dampened with ammonia for wiping the inside spaces. The ammonia fumes can be unpleasant, so if you can do this outside or in garage, do so. Also, rinse the plates thoroughly to remove any ammonia residue. Just make sure the discharge plates are COMPLETELY BONE-DRY before putting them back in, otherwise, you risk shorts, and potential damage to the plate. Use the toothbrush without the ammonia (preferably dry) to dust-off the sensor in back that triggers the "service required" light. Iif it's like the ones I've worked-on, it should be connected to another light inside, but I recommend checking your owners manual to help identify the location and description of the sensor.

About once a year, a thorough cleaning (using a brush to get the accumulated gunk out of the nooks and crannies) is recommended). This involves disconnecting the fan leads and (if so-equipped) the needle-point ionier after removing the four screws through the bottome holding the chassis in-place. If you're not comfortable working with wiring and spade-terminals, you may want to use a keyboard vaccuum brush (long-necked tube with a brush on the end available in office-supply stores and the like) to reach in instead.

If this helps, please rate me... thanks!

Jon

Nov 28, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

I JUST REPLACED THE OZONE PLATE IN MY XL15, THE GLASS PLATE HAD CRACKED BUT, NOW THE NEW CERAMIC PLATE WHISTLES LOUDLY WHEN ON ANY SETTING LESS THAN MAXIMUM?


Remember the glass plate is thicker than the ceramic. The whistling may actually be arcing of the metal tabs to the plate. Take the plate out and push the metal tabs in and towards the space where the plate sits. This will make the fit tighter and eliminate your problem. Re-install the plate.

Jul 20, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

Got no power on my alpine xl15, someone told me the rectifier seems to fried and to change it, does anyone know where I might order this part? Thank You, Nemo Kim


Please check the fuse first. Unscrew or unlatch the small knob at the back of the machine and inspect the fuse. Even if it looks OK, you probably should replace it. Be sure to get one that is the EXACT same size, available at an auto parts store. If the fuse was the problem, the new fuse should allow your machine to power up and work well.

Make sure the plates are inserted firmly and correctly into the grooves at the top and bottom, so the fingers press firmly on the screen portion.

If the fan now works, but you aren't detecting any purifier (or hearing the buzz caused by the electricity cycling through the plates) you'll need a new transformer. This sends the power through the contact fingers to the plates. Vollara (formerly Alpine/EcoQuest) no longer makes the XL15. The newer machine is called the Classic. Call customer service and they'll tell you what your options are. 800-989-2299. Use #16618 if you need a referral number.

Jan 11, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

I have the living air xl15 its not working properly, I cant smell ozone no buzzing sound no uv light no green led coming on. I guess the only thing working is the fan. I don't have a manual and it blows my...


I have an extra user manual for the alpine. You have to clean the plates at least once a month to get maximum performance. Get back to me at nick61@telus.net for the manual. Also the ion emitter sometimes needs to be replaced. I use one of mine in my FIR sauna. It seems to be OK at those high temps. 50*-60* C..so far.

Jul 29, 2010 | Alpine Air XL-15 Air Purifier

1 Answer

I bought my Living Air XL15 in Ebay. It was


The ozone plate may need to be replaced.

Mar 01, 2010 | Alpine Air XL-15 Air Purifier

2 Answers

I have an Alpine Living Air XL15 which doesn't produce ozone . It has new plates but I,m told the plates should glow or sizzle. Can you tell me what the voltage should be at the grid plates. I had the...


The plates should not glow, but on High, you should hear a buzzing sound. But, you should also smell the ozone. I've only worked on two, but the reason they both didn't work was that the connectors on the wires leading to the plates were corroded beyond use. The top connector was the worst. Cutting them off and installing new ones solved the problem. Also, when you clean it, always clean the contacts where they touch the plates with alcohol. Look at the plates to see if they have more than one spot of glue around the center of the plate. (both sides) If so, they will be less noisy than older ones. Hint - Replace the plates when the glue on them turns dark brown.

Apr 01, 2009 | Alpine Air XL-15 Air Purifier

2 Answers

ALPINE XL15


Hi jackkikay,

A faint buzzing sound is normal - - that's the high-voltage plasma discharge simulating lightning in a thunderstorm. If the room is dark you should be able to see a faint bluish-purple glow of the metal grid on the plate(s) inside. This should somewhat louder as you increase the setting.

It should not really be so loud that is stands out in the background of normal noises (refrigerator running for example). If the buzz is loud - - like something is shorting-out internally (loud crackling sound), that would signal a different problem - - I'd need more details about what you're observing. Approximate purchase day, specific model, number of plates, general condition of the interior would all be helpful if you deem the buzz to be too loud for normal operation.

If I can be of further assistance, let me know. If this helps or solves the issue, please rate it accordingly.

Thanks in-advance for using Fixya.com,

Jon

Oct 29, 2008 | Air Purifiers

1 Answer

Xl15 sparking


Clean the contacts that touch the plates with Qtips and 70% or higher isopropyl alcohol and replace the plates. Sparking on the plates usually is a sign of a crack in the plate. The electricity is passing through the plate, creating an arc. The crack may be invisible to the naked eye.

Apr 09, 2008 | Ecoquest Living Air Classic Air Purifier

1 Answer

Alpine Air Living Air XL15 not producing Ozone or Deodorizing. New plates


Confirm that the appropriate sections of the circuitry are powered up and drawing power; check the interlock switch action; toss it back to the maker because the Hi-V transformer or ladder circuit or sense or hold caps were (if testing proves) never quite functional.

Dec 03, 2007 | Alpine Air XL-15 Air Purifier

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