Open the casing by removing the 12 screws. 2 of which on the top of the console. Believe it or not the lugnuts need to be removed for access to more of the screws.( be careful and look 2 see which ones are removable). After the tires are gone u will see screws for the fenders, Remove them and u should have enough room to access the dvd tray amongst other things!! Good luck and be gentle
Squeeze opposite sides of lugnut to extract. It gets easier after you get the first one out because you can seehow the barbs are oriented. Mine had 3 screws under 5 lug nuts on each wheel. Two or three additional cabinet screws under each wheel. Don't overlook 2 tiny screws on jackplate also.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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turn on first the dvd player and wait to read a disc inside if no disc inside the tray it will say disc error. if the unit doesn't turn off, eject now the the cd tray. if get turn off, remove the cover then check for an stuck up gear or obstruction in the cd tray assembly. you can check also the power supply board which may have unusual parts like bulged or burnt component parts.
Yes, it was a piece of the addhesive dot that was stuck to the back of the disk. I unplugged the unit (of course), removed the 10 screws holding the cover on the chassis and that exposed the disk in its tray. I could not manually open the tray still, but I was able to remove the tape dot from the disk while it was still in its tray. All is well now.
Replace the drivebay of the Bose AV3-2-1
If the drive sticks, or does not open, or If you receive an error of NO DISK, or any indicator that the disk is not properly recognized clean the lens and if still doesn?t work then the DVD drive is bad.
You can actually use one for a desktop PC with a few part swappings.
Check that the drive is a Toshiba SD-M1612 it is printed at the bottom of the drive bay.
To use this SD-M1612 as a replacement you will simply have to swap three external parts.
Remove the 3 parts from the bad Bose drive bay:
Remove the 4 bottom bolts, lift cover, if the DVD bay door is locked then insert a paperclip into small hole in the front. Slide DVD tray out and remove the PC style DVD ROM tray facing. 2 clips hold it on pry them out and slide the facing up and off.
Now remove the face of the drive bay. It has several clips.
Save these three components (top cover, face, and tray facing) to add to the new Toshiba SD-M1612 DVD bay. Remove the old and installation is the reversed procedure above. also remove the small clear LED bezel from the new drive before adding the face.
It works fantastic.