Question about Disney DTD1363-CAR 13" TV/DVD

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DVD tray doesn't open

DVD stuck inside and we couldn't get it open

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  • YAla Jun 24, 2008

    We already tried everything even to take parts off. But TV is plastic we afrade to break it.


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Open the casing by removing the 12 screws. 2 of which on the top of the console. Believe it or not the lugnuts need to be removed for access to more of the screws.( be careful and look 2 see which ones are removable). After the tires are gone u will see screws for the fenders, Remove them and u should have enough room to access the dvd tray amongst other things!! Good luck and be gentle

Posted on Jul 01, 2008

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Squeeze opposite sides of lugnut to extract. It gets easier after you get the first one out because you can seehow the barbs are oriented. Mine had 3 screws under 5 lug nuts on each wheel. Two or three additional cabinet screws under each wheel. Don't overlook 2 tiny screws on jackplate also.

Posted on Jul 08, 2008

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If you know someone handy or if you feel inclined. You can try and take off the casing and manually pry it open as it may just be stuck.
Good luck and keep me posted.

Posted on Jun 23, 2008

  • Lee A.
    Lee A. Jun 24, 2008

    Well then there is nothing really that can be done short of have it serviced. I hope you will reconsider and at least rate this helpful.
    Thanks and if you need any further assistance let me know,


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Your son may have stuck something else in there too!!!--God knows mine did!!!!!! I have stated in here already how 2 access the insides of the unit.Check the questions asked by others and u will find it. If all else fails and you r forced to get it serviced by a professional, you might want 2 prevent this from happening again by removing the "smiley face mouth" piece that is attached to the tray when it opens so that little people or others don't pull it open:) It unsnaps, very easy to do

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