Question about Samsung DVD-VR357
I bought my DVD-VR357 last winter. It was working fine a couple of months ago. Now when I load the same type of DVD that did work before, it won't initialize. It asks if I want to initialize and starts the initialization, then it stalls and I see a quick (too quick to read it) error message of some sort and the whole unit turns off.
I hate the thing too. I've had to buy the cheap remotes every 3 mths. Technical service knows nothing, I've had 3 probs they couldn't solve & I came here. I had a problem like this one, plus it rejected all of my DVD-Rs. I was afraid to take it apart. So I used the pressure air spray can (with the tiny straw) to get in the open drawer & spray it. Don't get the lens wet, it could leave smudges. Also, you can reset the machine by unplugging it for 1/2 hr. Plug it in & turn on your TV. Hold the fast forward & rewind buttons at the same time for a few secs & you'll see a message saying the machine is reset. Good Luck.
Posted on May 25, 2009
You may have a dirty head on your DVD reader. Suggest getting a good DVD cleaner with at least 6 brushes and see if that remedies your problem. It did mine.
Posted on Mar 16, 2009
Take the machine apart. (5 screws) 3 in the back, one on each side. Take a q-tip dipped in rubbing alcohol and (squeeze out excess alcohol), and then go under the protective plate and clean the lens. I was skeptical at first to do this, but the q-tips were filthy. After several q-tips, the dvd player now formats all DVDs.
Posted on Mar 10, 2009
Go to samsung and look under support for a firmware update.
Posted on Jun 27, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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