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Mass storage device

I have a targus mp3 reader writer with scan disc everytime i hook it to my pc it tells me hardware id missing windows cant identify device plugged into mass storage device and to contact manufacturer. what can i do to solve the problem? not getting much help from manufacturer

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I suspect that the "Portable Media Serial Number Service" local service is not running.

You can check this by opening the Control Panel<AdministrativeTools<Services. Look for the above service and make sure it is running. If not set it for "Automatic" and click the "Apply" button, then "Start" by right clicking the service and click "Properties".

Let me know if this works!

Jeff

Posted on Jun 23, 2008

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