Question about Toshiba Satellite A200-0ET00X Notebook

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Toshiba Satellite A200 - Logging In

We turn computer on, enter passwork number.
Screen saying that computer has not shut down properly, showing options of restarting (safe mode etc).
Microsoft icon appears. Then personal icons requiring password appears and then it goes into black screen with mouse arrow and nothing happens from then on.

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  • jzelenka6 Jun 24, 2008

    Once the black screen and arrow appears, we are unable to do anything at all. It is just frozen.

  • jzelenka6 Jun 24, 2008

    I have tried the safe mode option and it does not progress from the safe mode screen. There is nothing on the screen for me to even try to run a scan.

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2 Answers

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From Safe Mode options:Last known good configuration that should do the trick...

Hope that helps.........

Posted on Jun 24, 2008

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  • Master
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Hi,

Please restart in the safe mode once.And run a virus scan after that turn off your laptop and turn it on again now don't go into the safe mode just start the windows normally,enter your password and see if you face the same problem.

Posted on Jun 24, 2008

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try checking out this link

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=SB&os=&category=&moid=1702271&rpn=PSAF0U&modelFilter=A200-ST2041&selCategory=3&selFamily=1073768663

this will resolve the issue. the good news is they are aware of it. the bad news. you gotta send in your unit to be serviced.

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